I purchased this an the set up went fine. I bought this for the schedule to have my lights come on & off when I'm not home. I set up the schedule, for two months I tried to get this to work to no avail. I sent Capstone an email and they said they would escalate the engineering team. I never did hear back from them. So after having these for 2 months, I took them back and got my money back. Terrible customer service, terrible product, There are much better smart plugs out there.

After I purchasing this product, you have to download an app to your phone to connect the devices to your wifi network. The reviews for the app were very poor. I forged ahead, thinking, yeah, but I've worked in IT for over 30 years, how difficult can it be? While the directions seemed intuitive, the end result was disappointing. I was never able to get the wall outlet devices to be recognized. I ended up returning the product and will look for something with better reviews before I attempt this again.

I mostly wonder if the good reviews are from apple users, because the android app is awful. There are so many cool features listed on the box. However, grouping, editing, scheduling, and timers don't work. Good news: the power button works well. Please don't buy this. Sam's clubs: please read the app reviews for a product that require an app before trying to sell their awful products. (I regret that I did not before, but hope I can save one of you)

I have spent several hours trying to get these outlets to work, including viewing every video that Capstone provides under the false heading of "troubleshooting." For clarification, the videos simply illustrate the same steps in the "manual" that don't work. There is no help or support available. Several different web searches produced zero results. I would not recommend this product unless you feel really good about yourself and need to be frustrated for a few hours in order to be brought back down to a sense of failure. Save yourself the time and frustration and look for another product that actually does what it says and doesn't require hours to install. I bought four outlets (2 of the 2-packs). They are now in the trash. But at least I kept myself "busy" for the better part of the day.

Received this product as a Christmas gift yesterday from a friend who purchased it from Sam's Club. THERE IS NO APP TO RUN THE PRODUCT WHICH MAKES IT TOTALLY USELESS!!!!!! Capstone Industries, Inc. the supplier of the product to Sams Club, does not have this product on their website anymore (if they are not bankrupt already!!). Sams Club has been officially notified today 12/31/23 that this product is useless with photographic proof. Let's see if they stop selling it! There are multiple bad reviews on their website on this product page with the no app available message. Sams Club needs to stop selling this!!!!!

Stopped working after a few months. They should stop sellibg these.

They worked about a month, then they just abruptly stopped working. I really needed these because I can control the downstairs when I'm upstairs.

Bought these 10 months ago. Stopped working with Alexa a week ago. Apparently none of them work anymore. Best to stay away.

Outlets are easy to connect to WiFi, however, there are no instructions to program to electrical outlets in the purchased package. Website offers no instructions either. Recomeditation: Do not Purchase; I’m returning to Sams.

Complete garbage. Actually they are in the garbage now