[This review was collected as part of a promotion.] My fiance and I had high expectations and this mattress did not disappoint. Prior to purchasing this lovely mattress we awoke with aches and pains. After having slept on this cloud we've been quite happy. I just wished we had bought this mattress much sooner. We love it and so will you.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] After 15 years we had had enough of our sleep number bed and wanted an upgrade. We visited many furniture showrooms and laid on many beds but kept coming back to Stearns and Foster. For various reasons we bought our bed directly from Stearns and Foster and found their customer service to be top rate. We are primarily side sleepers and found this medium firmness bed gave us the proper support. It's been two weeks now and so far are very happy with our decision. We are not only sleeping better and longer but wake up more rested and with less aches.

[This review was collected as part of a promotion.] My wife had been complaining about back issues for the past year after our Denver Mattress foam bed had worn down after only 5 years. We tested this bed out in a retail store and my wife said that this was the one. I love how S&F doesn't make the item until you order it, and it hasn't been sitting in some warehouse for a year. My wife thinks it's a little more firm than the one we tried at the store, but she has zero back pain, sleeps completely through the night, and loves this mattress. Me, I could sleep on a rock & be just fine, but even I have to admit, this thing feels pretty stinkin awesome. It's definitely better than the foam one and holds up nicely with activity like folding it up for watching TV. Yeah, it was expensive, but I now have a very happy wife so it's a bargain.

[This review was collected as part of a promotion.] Sleeping all night every night for the first time in years. Tried several different mattress over the last 15-20 years and all had a drawback of some kind, but have not seen one from our Stearns and Foster Lux Estate. Very satisfied.

[This review was collected as part of a promotion.] Price Is Worth It When You Experience The Level Of Quality You Are Getting From This Mattress. Pillow Top Very Good For Pressure Point Relief While Mattress Below Provides Very Good Support. When I First Lie Down To Go To Sleep Every Night, I Can Feel The High Level Of Quality And Craftsmanship In This Mattress. Very Happy. Now I Actually Look Forward Going To Bed Every Night With This Mattress.

[This review was collected as part of a promotion.] Ordered this product and the adjustable base on May 29, 2023. It was to be delivered on June 20, 2023. HOWEVER, only the base was delivered. Somehow, somewhere the mattress went missing. It took one week to "track" the mattress before an order for another mattress was placed. FINALLY, the mattress was delivered on July 27, 2023. I had a S&F mattress before and loved it. Which is why I ordered another one. I would NOT recommend ordering any product from the S&F website. Customer service was non-existent.

[This review was collected as part of a promotion.] Not happy. The mattress is way to firm for a medium mattress. I now have to buy a soft topper mattress pad because it is too firm. Never buy without first trying it. Since i had previously bought two it didn't seem necessary. Not bery good help online. The only thing i love is the appearance.

[This review was collected as part of a promotion.] I fully expected I'd need time for my new mattress to break in before it was comfortable for me, which I was dreading. But nope, it's been perfectly comfortable from day one (and my back is grateful)! I'd fallen in love with a friend's old old Stearns and Foster mattress (did I mention I have back pain?), so I decided to buy my own, and what a difference it's made. I'd had a 15 year old Sleep Number before, which had broken down and was extremely painful to sleep on. The Stearns and Foster I fell in love with was at least that old and wasn't broken down, thus my decision to purchase one, and look forward to many years of use. From the smooth online ordering to the delivery timing and customer service, I couldn't be happier, so I'd definitely recommend investing in this mattress (for reference, I have preferred a soft mattress before this).

[This review was collected as part of a promotion.] The Lux Estate Firm Euro Pillowtop is everything I was hoping it would be- a very comfortable and very supportive sleep. I am falling asleep faster and waking up less frequently in the night. Best of all, I wake up feeling refreshed. It was pricier than other mattresses ilI considered but in the long run, it was worth the price. Very happy.