[This review was collected as part of a promotion.] Absolute quality mattress, given superb beautiful detailing, it's a dream!..your body deserves this much pampering, would never look back again on purchasing another Sterns & Fosters Mattress in the future or recommending one!

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.

[This review was collected as part of a promotion.] Price Is Worth It When You Experience The Level Of Quality You Are Getting From This Mattress. Pillow Top Very Good For Pressure Point Relief While Mattress Below Provides Very Good Support. When I First Lie Down To Go To Sleep Every Night, I Can Feel The High Level Of Quality And Craftsmanship In This Mattress. Very Happy. Now I Actually Look Forward Going To Bed Every Night With This Mattress.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] I was impressed with construction of the mattress and its apparent sturdiness. It is a very heavy mattress, not easily movable when trying to tuck the sheets under it. Unfortunately, the firmness I selected was not good for my back. I initially tried the soft level mattress, but decided to go with the medium because of back issues. However, my back pain increased, so I had to return it for a softer mattress. I purchased the Lux Estate because it included 8 vents, as well as a cool-to-the-touch cover to keep heat from building up. But the mattress held the heat of my body, even after I left the bed, you could still feel the warmth on the spot where I slept. I also bought this mattress for the enhanced pressure relief, but I believe I purchased the wrong feel. My soft feel should arrive in a few weeks . Overall, I believe this is a very well made mattress, that will provide me the comfort I seek for years to come. I do not regret purchasing it, despite the temperature short fall.

This bed lived up to my expectations! Most comfortable bed I've ever owned! Folks please do yourself a favor and order directly from Stearns and Foster. Their customer service is exemplary. The delivery was flawless. Wait time was excellent for a hand crafted bed made just for me. Heavenly!

[This review was collected as part of a promotion.] We purchased our first S&F firm pillow top king 13 years ago and loved it. In fact, we were so pleased that when it came time for our new mattress we didn't even consider other brands. Our new S&F Lux Estate firm pillow top king is everything we expected. We both sleep comfortably and wake up rested.

[This review was collected as part of a promotion.] We have only had the bed for 1 week but so far it is living up to our expectations. I'm a side sleeper and I haven't had any trouble with my shoulder like I did with my previous bed. The only concern was that it took a few weeks to get it because of the delivery schedule. Otherwise, the delivery went well. The delivery men were very personable and professional.

This is sort of like the goldilocks bed, it is at both times soft yet somewhat firm (so you don't sink into it like jello) but doesn't feel like you are laying on a brick that has no give. If you like medium, but are more on the plus side, get this one for sure. It does conform a bit over time as you sleep on it but in a nice way not where it feels like you sink into it, but rather molded to you and comfortable. And it never feels like you are sagging. just a few months in but love it so far. Highly recommend.

[This review was collected as part of a promotion.] My wife had been complaining about back issues for the past year after our Denver Mattress foam bed had worn down after only 5 years. We tested this bed out in a retail store and my wife said that this was the one. I love how S&F doesn't make the item until you order it, and it hasn't been sitting in some warehouse for a year. My wife thinks it's a little more firm than the one we tried at the store, but she has zero back pain, sleeps completely through the night, and loves this mattress. Me, I could sleep on a rock & be just fine, but even I have to admit, this thing feels pretty stinkin awesome. It's definitely better than the foam one and holds up nicely with activity like folding it up for watching TV. Yeah, it was expensive, but I now have a very happy wife so it's a bargain.