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Stearns & Foster Lux Estate Tight Top Mattress (Available in Medium and Ultra Firm)

First mattress had numerous quality issues. Contacted Stearns and promptly arranged to swap it out. The new is perfect and extremely comfortable.

Second time around

Stearns & Foster

This is the second lux estate that we have purchsed. We love the one in our master so we bought one for our guest room.

Great mattress

I was trying to find the right mattress and had tried a few without much success. This is by far the best mattress I’ve ever owned.

The best mattress I’ve ever owned

Very comfortable. We are sleeping so much better since we got this mattress.

Very comfortable mattress

I have worked at Sleep Outfitters for a year now and that is still my favorite mattress!

Absolutely comfortable bed!

Couldn’t be a better experience from start to finish!

Wonderful service and mattress!

Have not slept well on this mattress, very firm. Not happy.

Very firm not happy.

This mattress is great quality but I’m not comfortable in it. I regret getting the pillow top.

Great quality but the mattress isn’t comfortable for me

Sleeping better, easier to eat and watch TV in bed

Comfortable, great quality

I’m getting a more restful sleep.  When I wake up I am no longer stiff and sore.

High quality bed and very supportive.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

If I could give ZERO stars, I would!

stearnsandfoster.com

[This review was collected as part of a promotion.] We have only had the bed for 1 week but so far it is living up to our expectations. I'm a side sleeper and I haven't had any trouble with my shoulder like I did with my previous bed. The only concern was that it took a few weeks to get it because of the delivery schedule. Otherwise, the delivery went well. The delivery men were very personable and professional.