After just one use, the hinge snapped completely, making the box unusable. I didn’t drop it or misuse it, it was just from normal opening and closing. For a product marketed as durable and ideal for everyday use, this was really disappointing. I expected better quality for the price. Hopefully, this was just a manufacturing defect, but I won’t be taking the risk on another one.

We have had this lunchbox for about three months now, and my son loves it! The top came off, and when I reached out to bentgo, they had wonderful customer service, and they are sending a replacement out right away. Would highly recommend buying this.!

I bought this for my son who is in 3rd grade. He chose it and absolutely loves how easy it is and how much it can hold and how you can alter the size some. We put fresh fruit in it and there are absolutely no leaks. Thank you for such a great product!

This is the best Bentgo modern lunch box we've used and we've had a few. I can use this with my kids (which is the added bonus) it seals tight, the material of the box is a little bit different from the junior bentgo and washes easier and the design is sleek and modern. I love it and the kids love it. Plus you can get 3 or 4 compartments from it!

My daughter asked for a bentgo lunch box for a long time after she saw videos of others using the product. We have tried many brands and products but they were poorly made, leaked, were sizes that did not work in reality, so I was hesitant to add more to the graveyard of bad products. She now has the modern lunch box, the snack container, and the classic stackable, and used them all year long to pack her own lunches. They are sturdy and don’t leak. Having her excitedly pack her own lunch is the best part. Also, customer service is very responsive and helpful (we lost a part!)

We recently bought to bento modern for our kids start of school. They are TERRIBLE. They are super small and don’t stay cold. For the cost it’s the worst product we’ve ever bought for lunches. Would actually say unless it’s crackers, the box is a scam.

Fashion meets function with this modern take on packing a lunch. This Bentgo box is so darn cute, that I bought 4 of them. Unlucky for the mint green one, the lid hinge did not hold up and I sent customer service an email about it. They asked for a few simple things like and emailed photo of my receipt and a picture of the box. The next day, a new Bentgo box was shipped to me. I loved the box but I love customer service more. Great company, great product.

I really like the size of the internal compartments. I also like the overall size of the box, which is easy to place in my daughter’s backpack. Definitely not bulky like other lunch boxes/bags that we’ve used in the past. Lastly, I reached out to customer service and found them to be incredibly responsive.

We bought this for my son’s first year of school and it’s been perfect. When he first used it, I think he opened it too far and it chipped. We reached out to Bentgo and their customer support helped us out without issue. We would, and likely will, buy another Bentgo.

We have three Modern Lunch Boxes, one each for me, my husband, and our very hungry 5th grader upgraded from his kid-size one. The size is perfect to portion lunch+snacks for my workday, and it fits in the kids lunch bag with room for ice packs and a bag of chips. They've held up well, even with a couple tumbles onto the kitchen floor. My one gripe: The divider. I like the idea of an adjustable compartment, but we've lost two of the three dividers, and the main compartment is too large for anything but a salad without it. The divider fits fairly loosely, and while I haven't had anything leak from the smaller compartments, the divider definitely does not create a leakproof seal. It also falls out easily if you invert the box -- I suspect we lost ours from someone absentmindedly dumping the remnants of lunch into a trash can. I'd be happy to purchase replacements, but for some reason the divider is not among the "replacement parts" offerings. Back to the positive, customer service is very helpful and responsive (but I hope Bentgo offers dividers separately in the future!).