While these chairs are very attractive and for what purpose they serve, quite comfortable, we have found the quality to be questionable. We bought four chairs based on reviews and price. We paid to have them assembled. At first glance upon assembly we noticed a crack in one of the arms. On that same chair we then noticed a crack on the back of the same chair. Contacting the mfg. they sent a replacement part for the arm, but balked on the back. I understand, the freight is very expensive to send these replacement parts. Now today, we have found a second chair with a crack and a form of “glue” or residue seeping from all the joints of the chairs. Not sure what that is, but it certainly isn’t normal. We bought the turquoise color which is perfect for our needs, but now we have no idea how to proceed. We called Sams, but so far they have not replied.

I purchased these black rockers 4 months ago and I have one that has a split in one of the slats. What's crazy is these chairs literally sit under my front porch as decoration. We never sit in them, because we use our entertainment area in the backyard. I see where they have a 1 year warranty, but yet who do I contact in order to get a replacement.

These chairs are absolutely enormous. Almost too big for my front porch. I ordered 4 of these and whoever manufactures these and puts those little stickers on every part really hates the people who are buying these. Took me forever to get them all off. Had to use Goo Gone. Other than that, no issues. The stickers were annoying enough to make me put only 3 stars.

The assembly instructions were clear and easy to follow, assembly was pretty simple. The only issue was that the sticker labels were difficult to remove. It actually took us longer to remove the labeling of part numbers and front & back indicator sticklers than it took to do they physical assembly! Plastic and paper thermal labels that use adhesive that do NOT leave residue are commonly used today. We got most of the sticky residue off, but need to get some solvent to remove the remaining adhesive residue. The paint is quite thin, and there are some flaws where it dribbled down and hardened in a thicker section, so not sure how these will take the weather over time. I may add a coat of polyurethane to create a protective layer so the paint does not chip or spall in the weather. Despite the above complaints, I like the chairs. The color is deep and they are comfortable. We purchased these on sale, reduced by $80 from $149.98 to 69.98 each. For that sale price I am pleased with the chairs, but had I paid $149.98 each I would be more annoyed about the thin paint and sticker residue.

We are now the proud owners of 6 of these rockers! They are very sturdy, comfortable, and look great on our porch! The seat size is spacious and rockers are comfortable for people on the larger end of the scale! We initially ordered 4 rockers and we were so pleased with their quality that we ordered 2 additional ones. On one of the last ones, we noticed a mar on the finish of the back piece of the rocker. We contacted the company's customer service and they quickly sent us out a replacement piece. The customer service representative was very responsive and kept us updated throughout the process. We could not have asked for any better service. They were fantastic and we are very pleased. We highly recommend these rockers!

The paint is already chipped and the plugs have all cracked and fallen out. One slat just cracked when I sat on it. The rocker is not balanced so it is dangerous for anyone under 100 pounds. and we cannot get the stickers off. I would not recommend this. Have had it for 6 weeks outside semi covered in Mi. Having a difficult time getting them returned as we had them delivered and have no way of returning these. They are cumbersome and do not move easily. They look great if you just want to stage. Just don’t let kids or large people in them.

I purchased this product and received very timely. It was very easy to put together but one of the pieces did not fit properly. I immediately contacted the number on the paper that was included with the product and they shipped me a new piece as soon as I provided them with the required info. The new piece fit perfectly and I was able to complete the assembly. This was all done within 2 weeks. I am very happy with the quality and was very happy with the responsiveness and helpfulness of the customer service team.

I've only had these for 5 months and they are chipping like crazy. Really wanted to love these but highly disappointed in how they've not held up. Not sure if I just got a bad set or what because the other reviews seem to be positive. Sam's customer service was great though in processing the refund.

These Chairs are Sturdy, and Practical ,and the Price is more than Fair. For those of you who are having issues Removing the stickers,Just Spray all of those Stickers with Dawn Powerwash,let it sit for a few minutes, and they will come off with very little effort.

Do not buy unless it is for a 4 season porch. Easy to put together, looks beautiful but the paint chips and one of the boards was cracked. They are truly not outdoor chairs. Sooooo disappointed. Was able to return them but that too was not without pain. Save your money.