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Customer reviews for Serta 3" Cool Nights Gel Memory Foam Mattress Topper, Assorted Sizes for
Serta 3" Cool Nights Gel Memory Foam Mattress Topper, Assorted Sizes
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4.4 out of 5 stars
stars
588 ratings232 reviews
  1. 5 stars77% (450)
  2. 4 stars8% (48)
  3. 3 stars6% (34)
  4. 2 stars3% (16)
  5. 1 star7% (40)

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Showing 51-60 of 232 reviews
Sep 23, 2023
Reviewer name: Rehmpt8
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfortable, but does not cool.

I bought this to replace a very comfortable mattress topper because it is supposed to provide a cooling sensation. It does not cool at all, but it is a comfortable topper. For comfort, it gets a 5/5, for cooling it gets a 0/5. There is no returning it. Once it comes out of the box it is not going back in. I put the old mattress pad back on my bed and rolled this one up with some bungee cords. It’s taking up a lot of space in a guest room closet until I can figure out what to do with it. I wish I had not bought it.

Helpful?73VP31VN8BC213636065536
Aug 16, 2023
Reviewer name: mama rama
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

SOFT

WAY TOO SOFT for us...

Helpful?73VP31VN8BC213636065536
reply from Serta Team

Hi there, thank you so much for taking the time to review your topper, your feedback is very important to us. We are sorry to hear that the topper is not providing you with the support you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 11, 2023
Reviewer name: Blondie
1 out of 5 stars
1 out of 5 stars review

Don't do it!

If you are looking for extra support this is not it. Also, if you don't like it and want to return it, it would be nearly be impossible because is it pressure drawn to fit in a smaller box so unless you want to haul it back to the store dragging it, leave it on the shelf. Very disappointed for the price.

Helpful?73VP31VN8BC213636065536
reply from Serta Team

Hi there, thank you so much for taking the time to review your mattress topper, your feedback is very important to us. We are sorry to hear that the mattress topper is not providing you with the extra support you are looking for. Toppers are typically designed to add more softness to the mattress, not support. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Aug 9, 2023
Reviewer name: A Trautman
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok, relatively satisfied

Still end up with a hot spot underneath me in the morning

Helpful?73VP31VN8BC213636065536
reply from Serta Team

Hi there, thank you so much for taking the time to review your topper, your feedback is very important to us. We are sorry to hear that the topper is not providing you with the cool sleep experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Nov 24, 2024
Reviewer name: Danielle
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Comfy but hot

Super comfy but felt i was sinking in the middle plus i was hot. Not cooling at all.

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May 6, 2025
Reviewer name: Rod
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

3” mattress pad

Made a firm mattress very comfortable!

Helpful?73VP31VN8BC213636065536
Feb 20, 2024
Reviewer name: TsMom
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cool??

Made my old uncomfortable mattress very comfortable, but not cooling.

Helpful?73VP31VN8BC213636065536
Jun 24, 2024
Reviewer name: Raquel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not great

Not cooling at all. The total opposite. We sweat for 3 night and had to take it of.

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Dec 9, 2024
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

*

Very nice addition to my mattress

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Oct 2, 2023
Reviewer name: Davis
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

N

The mattress is good. We did have to put a padded mattress topper on it. It was too firm for my son.

Helpful?73VP31VN8BC213636065536