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Stearns & Foster Lux Estate Pillow Top Mattress, Available in Firm, Medium, and Soft

[This review was collected as part of a promotion.] I wanted soft and that is what I got - am so pleased with my choice.

Soft and comfortable as advertised

stearnsandfoster.com

[This review was collected as part of a promotion.] Unbelievable how comfortable this bed is! Delivery was also amazing!

Great mattress!

[This review was collected as part of a promotion.] I love how it feels soft but great support. Love, love this mattress

Love my mattress

[This review was collected as part of a promotion.] Have been a Sterns & Foster FAN for over 30 years! There is nothing like it!

THE BEST

[This review was collected as part of a promotion.] Great Mattress, easy purchase and superb delivery!

Great Mattress!

[This review was collected as part of a promotion.] It is amazing very comfortable sleep, even night I'm having, my son love it too

Quality sleep

[This review was collected as part of a promotion.] Perfect firmness. They have changed the firmness so had to order medium this time.

Perfect

[This review was collected as part of a promotion.] So good to have a comfortable bed with an adjustable base! Easy to put sheets on too

Comfortable

[This review was collected as part of a promotion.] Comfortable, this has been the best mattress I have ever had- glad with my purchase.

Best quality

[This review was collected as part of a promotion.] I love it, I get to sleep and feel refreshed when I wake up

Good night sleep

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

If I could give ZERO stars, I would!

[This review was collected as part of a promotion.] I guess we didn't realize just how shot the old mattress was until we spent a few nights on the new one. It is amazing. We only made one mistake: when the white glove service guys offered to take it upstairs we should have let them. This is one heavy mattress! We huffed and puffed it upstairs, got it in place and dropped onto the thing. My wife and I agree that we are too old to ever do that again. Advancing age of the occupants aside, the Lux Estate medium is a great night's sleep.