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Customer reviews for Samsung 7.4 cu. ft. Electric Dryer w/ Steam Sanitize+ for
Samsung 7.4 cu. ft. Electric Dryer w/ Steam Sanitize+
4.5 out of 5 stars
stars
160 ratings159 reviews
  1. 5 stars76% (122)
  2. 4 stars11% (18)
  3. 3 stars6% (10)
  4. 2 stars1% (2)
  5. 1 star5% (8)

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Showing 41-50 of 159 reviews
Aug 23, 2023
Reviewer name: DampLaundry
1 out of 5 stars
1 out of 5 stars review

Doesn't do a good job drying clothes

no matter what i do, i can't get this dryer to dry clothes well. around 90% of each load is dry, but 10% is always damp. which causes the whole load to smell like mildew. very disappointing. i've turned off the auto sensor. i've changed the dryer settings (heat, times, etc…). i've made sure everything is not wadded up. i've tried to wash similar items together (i.e. all denim, all cotton). but something is always damp. is there a way to fix this?

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
reply from Samsung Care

Greeting, We know how important a dryer is since it is one of the most used appliances at home. We'd love to help you. Please see the link below about the steps if the dryer does not dry the clothes after a cycle. You can choose the nearest issue of the dryer by clicking the radio button. Watch the video and click all the embedded words inside the article for more tips. https://www.samsung.com/us/support/troubleshooting/TSG01000999/ Please feel free to reach us via the following options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146208274, which will help our team pull up your information. ^Rainly

Dec 18, 2024
Reviewer name: Califireman23
1 out of 5 stars
1 out of 5 stars review

STOP!!! STAY AWAY!!! DO NOT BUY

I would stay away from this product! Samsung makes great TVS but shotty dryers. I bought this and it lasted a whopping 3 MONTHS that is right you read that correct ONLY 3 MONTHS!!!! stopped drying and would not get hot to save its life. When I put in the error code it doesn't exist in the system even after talking with Support, they can't find the error code which is beyond me considering they program all the codes. Samsung should be ashamed of themselves for putting out subpar product! again, I WOULD NOT BUY this product stay away buy LG or really anyone else other than Samsung for that matter.

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
reply from Samsung Care

Hello, We know how disappointing it is to have a dryer that is not heating and displays an error code. We're here to assist. We suggest checking the link below to troubleshoot the dryer that does not heat or dry. The first link has another resource for the unit's cycles, settings, features, and error code guide. The second link is a video you may watch from start to finish. The dryer has no heat at all: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all What to do if your Samsung dryer isn't heating or drying?: https://www.youtube.com/watch?v=LibK_OLFH4Q You may also refer to page 54 of the user manual for other solutions when the dryer does not heat/dry. https://downloadcenter.samsung.com/content/UM/202312/20231228084543614/OID64579_IB_DV7500C_EN_231222.pdf Lastly, we have included a guide to learning the suggested laundry load size of Samsung dryer to get the best result. The best laundry load size for your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00080262/ If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147968101) to help our team pull up your information when you message us. Thank you. -Angelica

Jun 5, 2026
Reviewer name: Dryer
5 out of 5 stars
5 out of 5 stars review

Big, works great

[This review was collected as part of a promotion.] Very big, dries well, simple to understand, smart connect

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
Apr 9, 2026
Reviewer name: Alainab
5 out of 5 stars
5 out of 5 stars review

Love my dryer.

[This review was collected as part of a promotion.] LOVE MY DRYER! DRIES EVENLY AND FULLY. TOWELS ARE ALWAYS FLUFFY AND SOFT.

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
May 19, 2026
Reviewer name: Ramu
4 out of 5 stars
4 out of 5 stars review

Superior Capacity

[This review was collected as part of a promotion.] Excellent Capacity with quick dry options and Solid Build

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
May 18, 2026
Reviewer name: Adurr
5 out of 5 stars
5 out of 5 stars review

Works as should

[This review was collected as part of a promotion.] Dries my clothes as should. Drying usually takes about 1 hour depending on what you set it for

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
May 27, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

i have tryed it. i worry about ratings based on promotional reviews. id lve to have one to try. id be completely honest wit the review

Helpful?174UGTAYDXJU13633515915
Oct 11, 2025
Reviewer name: DianaP
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the sensors to check the need of adding more timing or to stop before cycle. Having access to the app to get notifications.

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
Oct 5, 2025
Reviewer name: Kelly
5 out of 5 stars
5 out of 5 stars review

Grate feachers

[This review was collected as part of a promotion.] The product is amazing love them both and works wonderful would definitely recommend it to others never used and washer and or dryer from Samsung it a 10 outta 10

Review from Samsung US
Helpful?174UGTAYDXJU13633515915
Dec 7, 2025
Reviewer name: Boss Therapist
5 out of 5 stars
5 out of 5 stars review

It's quiet as a mouse and stunning in appearance.

[This review was collected as part of a promotion.] The fact that I cannot hear a thing and yet my loads come out dry and with less wrinkles is incredible

Review from Samsung US
Helpful?174UGTAYDXJU13633515915