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Customer reviews for Samsung 7.4 cu. ft. Electric Dryer w/ Steam Sanitize+ for
Samsung 7.4 cu. ft. Electric Dryer w/ Steam Sanitize+
4.5 out of 5 stars
stars142 ratings141 reviews
  1. 5 stars76% (108)
  2. 4 stars12% (17)
  3. 3 stars5% (7)
  4. 2 stars1% (2)
  5. 1 star6% (8)

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Showing 11-20 of 141 reviews
Jan 31, 2026
Ryan
1 out of 5 stars review

Waste of money

Had it for 7 months and now there just throwing parts at the machine, the dryer doesn’t turn off after 3 hours the cloths are still damp and I’m paying to have laundry done for the last 3 weeks, DO NOT BUY THIS DRYER UNLESS U WANT A HUGE PAPER WEIGHT. It’s been 3 weeks and still no fix.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
reply from SEA Care

Ryan, we understand the significance of a working dryer in your household. Let's get this taken care of. To rectify your concerns with your dryer. Please click the link and hyperlinks and watch the embedded video (if available) for tips. The dryer cycle takes too long: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151990862 so our team can pull up your information when you message us. Have a great day. -John

Feb 28, 2026
Isjugu20
5 out of 5 stars review

Amazing Dryer

[This review was collected as part of a promotion.] The dryer is huge! Great size for big family’s or bedding. The ease of connecting to the WiFi is top notch, and it drys si thoroughly! Clothes never come out wrinkled and the steam sanitize feature is amazing

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Sep 24, 2025
SIMERLY
1 out of 5 stars review

1 year old dead dryer

We bought this Samsung washer dryer set in May 2024. As of today, Sept 24, 2025, four months out of our 1 year warranty, and the fan motor went out. The trip expense for the tech was $130. The fan motor is roughly $300, which has to be ordered, and a second trip charge of $130 plus labor will be our problem. It is unacceptable that a Samsung product used once a week for 16 months completely dies. My husband & I are empty-nesters, so we are only washing clothes for two people once a week. Our LG washer & dryer lasted 10 years, & we had two kids at home, so ai was washing clothes at least 3 times per week. I warn you not to buy this product. It is now a $700 piece of junk taking up space in my laundry room. When all is said & done, it will have cost us more than half the cost of a new dryer just to use it again.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
reply from SEA Care

Hello there, We understand that your experience with your dryer's performance is not ideal. We recommend contacting us via the options below to speak with a live representative for additional assistance and options with your concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150834882, to help our team locate your information when you message us. Have a great day. -John

Dec 19, 2025
Matt
1 out of 5 stars review

Dryer isn't very good

The dryer is horrible. I have to always run a load twice to get it dry and sometimes it's still not dry. My broken spare Maytag dryer does a far superior job. No the vent isn't clogged.its a short vent maybe 2 feet long and goes directly outside. I want to return the dryer and will tomorrow

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
reply from SEA Care

Hi Matt, We understand your disappointment with your dryer. Let us extend our assistance by providing the information you need. Below is a link to help you with your dryer that takes a few cycles to dry your laundry. Please choose the bullet that best fits your experience level. Click on any embedded text and watch the entire video if there are any. Clothes are not dry after using the Samsung dryer https://www.samsung.com/us/support/troubleshoot/TSG10001001/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151631661) when you message us so our team can retrieve your information. Thank you. -Kimberly

Oct 13, 2025
AFSamsung
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] Upgraded my Samsung Dryer after 13yrs. I am not disappointed. The Capacity is great. The steam / sanitization features are awesome. I love the updated technology where you can control all aspects right from your phone.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Oct 30, 2025
Keeks
5 out of 5 stars review

Procrastinators Dream

[This review was collected as part of a promotion.] I wait a little too long to do my laundry, no worries, this machine can handle the large loads. If I wait a little too long to take the clothes out of the dryer, a quick steam makes them fresh again. The app is incredibly convenient. The machine itself looks very nice.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Oct 31, 2025
JoBo
5 out of 5 stars review

Great dryer

[This review was collected as part of a promotion.] Great price and love the wifi connection can see how much time left in the cycle. Big capacity and has all the settings you could need. I reversed the door opening and it was super simple to do. So far so good

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Nov 20, 2025
Chicken Fried Shrimp
5 out of 5 stars review

Awesome Design and features!

[This review was collected as part of a promotion.] Fantastic machine, it is really easy to operate and can hold a ton of clothes. Very quiet and has a lot of wash options available. Installation was pretty straight forward. Steam sanitized was super easy to use and a welcome feature I didn't know I needed. The app makes it super easy to keep tabs on my clothes and its progress

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Nov 22, 2025
MPdS
5 out of 5 stars review

High Performer Dryer

[This review was collected as part of a promotion.] Quiet, fast and surprisingly dries the loading super quick. It muffles the sound well when you have clothing with zippers that can get pretty noise and the overall simplicity of the features and easy to use makes this appliance nice to use. Very pleased with it thus far.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915
Oct 21, 2025
Rock
5 out of 5 stars review

Great features and works really great drys clothes

[This review was collected as part of a promotion.] It has a great features and able to do a large laundry and performs really well and able to get notifications my phone and able to connect on to dryer on my phone. It has a large capacity and able to use large amount of clothes. It steams the clothes really welll.

Review from Samsung US
Helpful?69C3IPZCUN3D13633515915