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Generac 14kW Standby Generator with 200 Amp Automatic Transfer Switch

We now have no more worries. 
thank you so much for our 18KW Generac 
Jeanne

Happy with the product

generac.com

We purchased and installed this generator as protection from storms.

Hurricane peace of mind

Just purchased, installation finished today. Test run went good.

Expecting the generator to run what I need

Awesome Product, much improved from the older Generators

Good looking product

The product is sleek looking and works great!  Would highly recommend!

Great Product amazing customer service

Great service from the Generx team. They did a great job and explained everything quiet well

Great product

THE UNIT CAME ON AFTER THE POWER OUTAGE AND CONTINUED TO WORK PERFECTLY UNTIL POWER WAS RESTORED.

Everything was very acceptable.

We are extremely happy with our generator!  It has given us such peace of mind.

Great generator!

We like the reputation of the Generac name and dependability of the generator.

Dependability of generator

The generator takes up little space and operates smoothly, with minimal noise.

Very streamlined and economical

Generator arrived with no visional signs of damage from shipping company. Uncrated and found the front cover was damaged from assembly... not shipping.  Un-skidded generator and found manuals and engine oil missing.  Called Generac customer service and requested replacement cover, manuals, and engine oil.  Waited one week and heard nothing from Generac.  Call again requesting update and was told request has been placed by no update on whether Generac would replace cover or manuals.  Engine oil was a solid NO.  Will not ship oil, will have to purchase from local distributor at my cost.  It's now been over 2-weeks with no response from Generac; however, I received a package in the mail with the manuals.  Called again about the damaged front cover and this time requested to speak with a manager of customer service.  Was asked to send photos of damage for their inspection and review. Just received today 11.30.2023 that request was granted a new cover will be shipped.

Generac Customer Service

Bought this generator about 6 weeks ago.  The install was completed without any issues or concerns.  Final connection was completed after gas company upgraded the meter.  We had a power outage about 2 weeks after the install and never noticed the power going out.  The generator started so fast there was never a flicker of the lights.

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