Since having it installed the power has only been lost twice, but both times, we would find ourselves freezing in place and after a few sec. away she would go, lights everything back up and running, It is very quiet when running, looks good. I love it. I am set to retire soon, always wanted to have this taken care before that time got here, best thing we done, I recommend this product everyday.

We have had the unit installed for several months. We have had one incident when our power went out. After about ten seconds, the unit kicked on and everything worked as planned. When our regular power was restored, the unit shut itself off. My wife and I really are pleased with this unit. I would highly recommend this generator for any home back-up.

My unit was provided at best price. Delivery timely and professional. Installation superb and was coordinated with my LP provider without my intervention. The unit is extremely impressive, technologically advanced and provides security for me and my family. If and when it is needed I am confident my home will be secure. Thanks Generac!!

This is my second full house generator, our first was 5 years old when our house burned down and we lost the first one. The fire got so hot, it was the oddest thing, the case was intact but the motor and generator inside was a puddle. I travel a lot for work, we live in the country so if we have no power we have no water. Bought it for my wife, we had a snow storm this past year and lost power for 4 days, she ran like a champ

My unit has kicked in multiple times since our purchase, be it minutes are hours. There is a minimum loss of power from outage to generator transfer. When power restored, there is no "blink" to indicate house power back on. Once a week , as scheduled, it starts up to run a five minute test.

The Generac installation was a matter of eliminating the potential for another long-term electrical outage as had occurred 18 +/- months ago. I have every confidence that the device will function when it is needed, although the need has not occurred since it was installed. It was a matter of not wanting the inconvenience or losses from an electrical outage when I could afford to prevent it. With the device auto-starting weekly, which is not offensive to my home's community, I feel assured that I have done what's necessary to maintain my home and lifestyle regardless of the periodic failure of my local utility to provide power 100% of the time. I am sufficiently satisfied such that I am in the final stages of installation of an identical unit for my "other" home where my son and his family live. The idea is to have it and not need it instead of needing it and not having it. It is a lot better than having a portable gasoline-powered generator which must be connected for use if ever needed (especially when being away for long periods might preclude the ability to re-power the house).

I have 2 outagedes already and the system work great, when the power went out and come on. This was great the first one was around 4 hours and I am total Electric, TV worked Lights worked, refrig stay on & the heater stay working. Great system. I am proud I bought it and it was a easy installed and delivery. A Big Thank you

Our new generator is a comforting sight and adds a level of security knowing our home will stay warm and comfortable regardless of weather and severe storms. We occasionally travel for business and have to leave our pets home for the duration. Knowing our home will never be without power and heat during the winter months is a huge relief. We live in a heavily tree lined region in upstate New York that experiences above average power outages due to high winds and severe weather. This generator is well worth the money. Bill M.

Just installed so the actual quality is unknown, however I do expect it to work as advertised. Austin Generator was easy to work with and did everything they promised. While being setup I did notice that it is much louder than I expected. We have it mounted about 50' from the garage and, when it is running, the sound is still very noticeable inside the home. I guess if we loose power, the generator noise will be a small price to pay.

I bought a 22kw unit for our remote cabin as a backup to random power outages due to storms. Install went as planned and we tested it several times and the generator picked up the load as planned. Considering buying one for our home. What a great peace of mind!