Mike S. in Washington MI My 22kW whole house generator was installed in September, 2016. I live in an area where the power goes out from time to time. We have a well and with my travel schedule our Generac generator provides me peace of mind they will never be out of power. I would highly recommend this product. The local installing contractor did an excellent job in coordinating all aspects of the project from estimate through final inspection. This was one major project that went very smooth.

The crew from our Dealer, Generator Works were easy to deal with and they coordinated effectively with the local utilities and natural gas supplier. The disconnects and service upgrades were conducted with minimal out of service time. The total time to install was under 6 hours including site prep and cleanup.

We decided to purchase a whole house generator after the February 2021 freeze in Texas. We looked at several companies and generator brands and choose a 24KW whole house, Wi-Fi Generac. It will support our heating and cooling unit, as well as anything we may need should the power go out for any reason. We signed the contract in June and the final start-up was January 5th. A long time, but it was worth the wait! The unit is top notch and we are very happy with the product and the company that installed it. We do have one suggestion for Generac, why not make either put your logo on both sides of the unit or make both a left hand and right-hand installation so based on where the unit is installed in the yard, your logo shows. We had to install ours on the left side of the yard, so the exhaust blows away from the fence, so the Generac logo faces the fence. If we faced it with Generac showing the exhaust would blow into the eves of our house....just a thought/suggestion.

After more than ten years' experience with our reliable 8 Kw Generac that met our basic electrical needs, we realized that it really didn't make a great deal of sense to have a backup generator that couldn't power our central air and our electric range as well. With that in mind we contacted our (outstanding) local Generac sales and service outlet to obtain a proposal on a unit that would meet our needs. Our sales rep, Ian advised us that our needs would best be met with Generac's 22 Kw Guardian with whole house transfer switch, which we had installed last Friday. The installation was done professionally and expeditiously and, almost as if on cue, we had a two-hour power outage overnight of the second day after installation. As the weather was quite warm, the central air came on during the outage, and while the a/c's initial startup load did cause a noticeable momentary increased load on the generator, it was well handled and we were glad we had followed Ian's recommendation for the larger unit. As we have been pleased with the performance of our previous Generac we are looking forward to having the added capacity as well as advanced features of our new Generac and being secure in the knowledge that future power outages will have minimal impact on our overall comfort and safety.

We had our 24kw installed in July of 2022. Currently we are on day 5 with no power and it works great. This is the second time it had to run for extended period of time besides the weekly test. Worth the investment. It is connected to natural gas and turns on within 10 seconds of power loss.

As a disabled Veteran I am unable able to negotiate the stairs in our house, my wife has to try and push me up the stairs. With the whole house backup generator we no longer have to worry about power to run our elevator, if there is a power outage.

Very clean design. Powerful. Somewhat easy install due to great instructions. Runs quieter than my 8k portable. Smart switch simplified the install. Wifi was easy to set up following the instructions. Powerful twin cylinder engine looks easy to maintain. Looking forward to acomfortable life nest storm outage.

Just installed today by billy.i like everthing was coordinated with the power company & the propane company.everyone doing their job to get us up & running.everyone was professional & doing their job.we may never need to use but as we are getting older it's nice to know we have backup power.thanks.

Overall I am please with the generator. Easy to install and looks and feels like a quality product. The WIFi is a big disappointment. I anticipated I would be able to remotely control the on/off functions which was a big thing for me. After it was professional installed, I came to discover the all important on/off anticipated function was not something this generator could do. The wifi functions do very little as far as I am concerned. I still recommend the generator but the all important wifi on/off function is absent. I would like to see Generic supply a module that has an on/off remote function. I would then give it five stars.

I have 2 friends who each have a 22 KW unit running for the them for the last 3 years without 1 problem so I purchased the same system hoping I will have the same luck.