they came to my house no problem no crap just a perfect job all the way around. they came on time cleaned after them self's and were gone in 5.5 hours the city inspector said the electric was some of the best he has ever seen.from the saleman to the job 100 stars.

I bought my 18KW in April 2023 after suffering six (6) days without power the prior year due to hurricanes here in Florida. It kept my whole house powered for 2 days after Helene and 4 days after Milton. It's only running about 50-60% load with a 2 1/2 ton heat pump, light's, well pump, hot water heater, etc. I was very pleased to find it only used approx. 1.2 gallons of propane per hour (at 50% load), and not 1.7 as spec sheet shows. My 200 gallons can go 7 days if needed, but did take off-line and gave it a rest to check oil. Exercises every Monday for 20 mins. like clockwork ready to go 30 secs after power outage.. High recommend this unit.

My generator was installed today by a great team, including an electrician.They worked very efficiently and explained all the features of this generator afterwards. I had it installed for my piece of mind. I hope I never lose power but, if I do, my entire house is covered and, the best thing, is that I never have to do a thing. It's all automatic!

1n 2014 I purchased a Generac 10Kw standby generator for our home, never thinking I would be using it so often. As it ran flawlessly, I decided I wanted another 10Kw for my garage/workshop that also contains 3 freezers. The 10Kw is a bit of overkill for this current usage however, it is backup in the event of the 1st generator failure or storm damage to our house preventing us from using it. As backup, it would provide power for both that garage/shop and a travel trailer. "Don't be scared; Be Prepared" is one of our mottoes. I am confident that this generator will survive the test of time. I tell Everyone that this is exactly what they need.

The installer for our generator was Metro Electric (Rick and crew) and they did a fantastic job. The quality of the work performed for the installation along with other electrical work was superb. The generator itself works very well and is incredibly quiet. We lost power within a week of installation so it has already been put to good use!

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

I just got my Generac 22 Kw installed this week. The Dealer did a fantastic job, and from start (set the generator on the pad) to finish (Final City Inspection), it only took 4 straight business days. It was like clockwork with the Electrician, Plumber, Gas Co., and Inspector, one day right after the other. When we did the first Start-up, I was really surprised how quiet the generator was . I thought it would be a lot nosier than it was. I know it won't bother my neighbors when we all lose power in Central Florida during a Hurricane or other event. I am very pleased with my purchase, which I got at a great (and the best) value from my hometown Dealer.

In two year's time, other than the monthly tests, our generator had been running for less than two days, total- then Hurricane Sally hit our area. 200,000 homes were without power. Hundreds of telephone/electrical poles were snapped like matchsticks. Thanks to our Generac Guardian, our home had power for 70+ hours. It easily powered our 2,000 Sq. ft. home. Two of our neighbors bought Guardian 22KW generators, just like ours, after we recommended that model, so there were three Generac Guardian 22KW generators, less than 1/4 mile apart, that ran 70+ hours with absolutely no problems. It immediately shut down when the power grid returned. We could hear the gasoline generators of a few neighbors still running hours after our electricity returned as it was still daylight.

We purchased a Generac generator after looking at all the options available and found Generac had the best reputation and quality for the money. Well your generator has now been through two hurricanes. Hurricane Sally and Hurricane Delta. We want to thank you for providing us with a superior product and American Air Systems for a professional installation! Generac has made us feel more safe and secure while dealing with the aftermath of these hurricanes. Our home is a home even with prolonged power outages and we made a wise investment! Thank you again

This is the second 22KW generator that I have purchased. The first one was over 5 years ago and performed flawlessly. I remember one Christmas season the power went out and we were the only ones on the street who had their outdoor lights on. The new unit for our current house is great and I liked that they were able to fit the transfer switch inside our house. Great product and terrific installers.