I bought this lunch box with the matching lunch bag for my son's 4th birthday as he is SO excited to start school this year. The parcel was successfully delivered to our porch; unfortunately when my husband and I got home from work it was nowhere to be found. I called customer service with little hope that they would be able to help with our lost/stolen package. With no hesitation, Michael told me he would make an exception and send another lunch box to me for no extra fees. I was beyond appreciative and thankful. This was my first time ordering from Bentgo.com and it will not be my last. Not only are the quality of their products one of the best, but their customer service over-exceeded my expectations. Thank you Bentgo for turning a discouraging situation into a positive experience. My son absolutely loves his set and is all ready for kindergarten :)

My 3 yr old brings this box to school 3 times a week where she is in charge of opening and closing it herself. She is usually very careful, but unfortunately after a while, one of the latches broke (I suspect she didn't have it closed all the way and tried to press the latch in place. I contacted Bentgo to check on the warranty and they were immediately so helpful and will be replacing the box with my preference and no hassle whatsoever! Such a nice experience. I also love the portion sizes, how easy it is to clean and how we have never had a leak even after using it with only one latch!

I like the Bentgo boxes because it makes packing lunches for my kids less overwhelming and more satisfying. I appreciate creating less waste. I also think using it at school gives my slower eater a little more time to eat because they aren’t spending time opening multiple containers/baggies. After almost two years, the rubber on one of the compartments discolored and now looks like it’s growing something, so I reached out to the company and they indicated that they would send me a replacement.

My grandchildren have been using Bentgo boxes for years and absolutely love them! So versatile, from school lunches to family outings. They are a real time saver also as you are not hunting for multiple containers which makes it easy to get children involved in the lunch packing process!

I was first hesitant to purchase this as I wanted something a little bigger. But when I received it, I didn't realize the size was perfect. I absolutely love the the little touches, such as, each compartment is sealed individually and not as a whole. Also having rubber on the outside of it keeps it from falling out of the fridge as we are a household of 6 and is constantly in the fridge. Will definitely buy again, if I ever need to.

I purchased two of the Bentgo boxes for my daughter (4 years old). She absolutely loves the design of the mermaids. The box provides get sizes for a variety of items for her lunch. The container is easy to open and close, so she does not need assistance from the teachers. I had to contact customer service and the support and quick responses helped answer all questions I had. Great service and product!

We have had these for over two years and they are still going strong. We have 3 and I just bought 2 snack size bentgos as well. My daughter is in 2nd grade and absolutely loves taking home lunches to school. She specifically requests this lunchbox over others. We can't get enough of our Bentgos. Be sure to only top dishwash the tray only and handwash the outer shell. These fit in most lunchbags as well.

We finally decided to invest in a Bentgo and my two year old loves it! He enjoys packing his lunch in the different compartments and eats with more interest than when food is presented on his usual plate. This came to an abrupt halt when we dropped and cracked the inner portion of the box. I had low expectations for customer service so I put off reaching out for several weeks—but, was I wrong! Customer service was so quick to respond with simple directions for sharing the necessary information about my issue. They quickly offered to send a replacement in the mail! Im very happy with the warranty.

I had bought a Bentgo Kids Prints Lunch Box color submarine near a year ago. I contacted customer service and they responder to the warranty of my item. I am really happy with their products. My son has a matching backpack and he loves it. Thank you for having great product quality and trustable customer service!

The Bentgo Box has been an absolute game-changer for our daughter's preschool lunches. Over the past year, it's proven its worth with a clever design that keeps foods separate and fresh, encouraging healthy eating habits while adding an element of fun. Its durable build has withstood the rigors of daily use and occasional bumps without a hitch. What truly impressed us was Bentgo's outstanding customer service. When we encountered mold on the rubbery parts after over a year of daily use, they swiftly offered a solution. Despite our attempts, the mold persisted. Their response was swift and considerate – they offered replacements without hesitation. This level of care and commitment to customer satisfaction reaffirmed our trust in the brand. If you're seeking a dependable and creative lunchbox that truly cares about its users, the Bentgo Box is the one to go for!