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Customer reviews for Homedics Premium Warm & Cool Mist Ultrasonic Humidifier, Topfill, 58 Hour Runtime for
Homedics Premium Warm & Cool Mist Ultrasonic Humidifier, Topfill, 58 Hour Runtime
4.1 out of 5 stars
stars
218 ratings120 reviews
  1. 5 stars65% (142)
  2. 4 stars12% (27)
  3. 3 stars5% (11)
  4. 2 stars6% (12)
  5. 1 star12% (26)

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Showing 21-30 of 120 reviews
Feb 18, 2026
Reviewer name: David
3 out of 5 stars
3 out of 5 stars review

Unplug between full ups?

Loved the first one so much that we bought a second. This one would not reset when empty without unplugging. So traded for a third. Same issue. Some kind of design error. If you don't mind unplugging between fill ups then buy it. Works great and quiet.

Helpful?3ZJRUD79LN5V13632205281
May 2, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Vinegar and water

My house plants LOVE it!! Bring them in every winter after being on porch all spring and summer and they barely make it to the next spring. So I got this in Nov. 2025 and like the other reviews it stop misting around April 2026. I thought it was over, however after googling some solutions it was back to normal. You have to clean the little round filer at the bottom where the mist comes through. Rinse with some vinegar and water and wipe clean.

Helpful?3ZJRUD79LN5V13632205281
Mar 12, 2026
Reviewer name: Soccermom15
1 out of 5 stars
1 out of 5 stars review

Do not buy!!!

Having issues with my second replacement already. It’s not working. I have send videos of the unit not working to Homedics customer service, videos do not lie. This is what customer service Homedics send me Hello: It is unusual for two units to stop misting so quickly, so we would like to determine the cause before replacing them. Replacing the unit without identifying the issue may not resolve the problem. One possible cause is moisture in the mist tube. Please try emptying the unit completely and allowing the mist tube to dry out fully. Once it is completely dry, refill the tank and try using the unit again. If you would like to speak with a supervisor, you can call our Consumer Relations line at 1-800-466-3342 and request a supervisor for further assistance. I have asked for a refund but no refunds allowed, nor replacement with another Homedics model. Beyond disappointed and frustrated. Does not work, you’re able to turn it on, that’s about it,

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

We’re sorry to hear about your experience—this is definitely not the performance we expect from our products, especially after such a short period of use.<br /><br />We’d like the opportunity to make this right for you. Please contact our Consumer Relations team Monday–Friday, 8:30 AM – 5:00 PM ET at 800-466-3342. Our team will be happy to review your situation and assist with the next steps.

Feb 17, 2026
Reviewer name: CJ
1 out of 5 stars
1 out of 5 stars review

Stopped working in less than 3 months

BEWARE! Great idea, but fails to work in less than 3 months. It has a 2 yr warrantee HOWEVER they do not honor it. I called customer service, and they were quite helpful while we were troubleshooting, but once it reached a point where it was obviously no longer working, they ghosted me. After sending them the requested pictues they have ended all communication. So - it looks good, but you are taking chances on this one! Read the other reviews - several have mentioned the same issue with it not working after just a few weeks or months.

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

We’re sorry to hear about the issue you’ve experienced—that’s certainly not what we want for our customers. We’d appreciate the chance to look into this and help resolve it for you.<br /><br />Please reach out to our Consumer Relations team Monday–Friday, 8:30 AM – 5:00 PM ET at 800-466-3342. We’re here to assist and will be glad to review your situation and determine the best next steps.

Feb 19, 2025
Reviewer name: Defective
1 out of 5 stars
1 out of 5 stars review

Stopped working less than a month old

Received on 1/23/2025 stopped blowing mist on 2/18/2025...hard water capsule worked during this period no white haze or dust,,,just puffs now not blowing up it mist stream,,,,humidity dropped in room from 40% to 33% with setting on humidifier set to 40% hi output 3 bars

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

Thank you for your feedback on the Homedics Premium Warm & Cool Mist Ultrasonic Humidifier. We’re sorry to hear that it stopped producing mist after less than a month of use. We understand how frustrating this can be, especially when trying to maintain your desired humidity levels.To help resolve this, we recommend the following troubleshooting steps:Ensure the water tank is properly seated on the base.Clean the ultrasonic membrane with a soft cloth and a 50/50 vinegar-water solution to remove any buildup.Check that the mist outlet is not blocked.Try using distilled water to prevent mineral deposits.

Feb 15, 2026
Reviewer name: DANIELLE
2 out of 5 stars
2 out of 5 stars review

Faulty handle

Well, I liked this thing a lot until the handle started popping off when picking up the tank after filling it, causing water to splash everywhere. Of course, I kept trying to use it until one time I picked it up after filling, the handle fell off and the tank fell on my foot leaving a huge bruise and 1 gallons of water all of my floor. SMH. Back to the store it goes. Ps. I thought maybe it was just mine doing this but I just read others reviews that say the same thing.

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

We’re sorry to hear your product isn’t performing as expected. That’s not the experience we want for you, and we’d like to help. Please contact our Consumer Relations team Monday–Friday, 8:30 AM – 5:00 PM ET at 800-466-3342 so we can review your situation and work toward a resolution.

Nov 17, 2024
Reviewer name: SoAz Whatever
1 out of 5 stars
1 out of 5 stars review

Missing important stuff!

Welcome to what looks like this product's first unbiased review, not "collected as part of a promotion." Out of the factory-sealed box, this item did not have the advertised-as-included remote control (no big deal) nor an instruction manual (a bigger deal). In searching the manufacturer's website, the model is not listed anywhere and its manual is not included in the website's long list of manuals available to download. So, despite having other humidifiers in the past and probably able to figure this one out, I am not willing to give this product a try since the combination of water and electricity don't mix well if you aren't 100% sure of what you're doing. Returning. Thanks for wasting my time!

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

Thank you for your feedback on the Homedics Premium Warm & Cool Mist Ultrasonic Humidifier. We sincerely apologize for the inconvenience you experienced with the missing remote control and instruction manual, as well as the difficulty finding information about this model online.Your concerns are valid, and we take them seriously. The instruction manual should have been included, and we regret this oversight. We’ll be addressing this issue with our quality control team to prevent similar situations in the future. In the meantime, we’d like to help. If you’re willing, please reach out to our consumer relations team so we can provide you with the manual and any additional support you need.

Feb 9, 2026
Reviewer name: REV
1 out of 5 stars
1 out of 5 stars review

It says it comes with an instruction booklet it does not it has 35% on the screen n never changes and it is continually cutting on and off just received it today. Do not know what to do. Cannot find any information because there's no information came with . Where can I find a manual? I've even looked on YouTube. It doesn't have anything about this humidifier.

Helpful?3ZJRUD79LN5V13632205281
reply from HoMedicsProductExpert

We’re sorry to hear your product isn’t performing as expected. That’s not the experience we want for you, and we’d like to help. Please contact our Consumer Relations team Monday–Friday, 8:30 AM – 5:00 PM ET at 800-466-3342 so we can review your situation and work toward a resolution.

Apr 17, 2026
Reviewer name: Srikar
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor product

Doesnot work properly, turn off by itself and warm humidification never worms

Review from walmart.com
Helpful?3ZJRUD79LN5V13632205281
Jan 14, 2025
Reviewer name: Alice Green
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use and night light is a bonus

Easy to set up, love the removable tank and the night light.

Helpful?3ZJRUD79LN5V13632205281