[This review was collected as part of a promotion.] We have owned Tempur-Pedic mattress for over 20 years, and yes, they last forever. It was time for a new one, and we went with the soft at first, and it was just too soft. We exchanged it for a firm, and it's perfect. I have hip and back issues, and can only sleep on my side if there is no resistance against my joints. Would definitely recommend this mattress.

After 22 years sleeping on our wedding gift from my parents, it was time for us to get a new bed! Not to mention the many times our chiropractor recommended we invest in a proper mattress to help heal our bad backs... nervous, naive & hopeful, we found a sleep expert at Art Van Sleep Center to help us! After our sleep study by kind & knowledgable Ana, we were able to find a mattress & power base to suit both our needs! After the first night we felt improvements, now, 3 weeks later...on this new bed... I feel like an entirely new person! I have less pain, more energy & I feel like I breathe better too! There's nothing like putting your bed in a Zero Gravity position for a few minutes, then stretching yourself back into the flat position... it's like a chiropractor IN my bedroom!!! I / we highly recommend this mattress & power base! Only regret... why did we wait this long?!? BEST wedding anniversary gift to ourselves EVER!❤️

Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.

We received our new cal king bed and adjustable base on Saturday evening. Very anxious to try bed. The next morning I woke up with no stiffness or aches. I had a tempurpedic cloud from 8 yrs ago. It was time to change. Your body changes. I absolutely love this bed. I put it in snore mode and it is the perfect sleep for me. Husband really likes the bed. Adjustable is the way to go. If you are looking for s new sleep this to me is the way to go.

I purchased a twin pro adapt firm mattress from mattress firm and they claimed it was sold to a customer that returned it within a week. After having the mattress for a short while, I realized there was a very soft area compared to all other areas on the mattress. Mattress firm did not resolve the problem as they have pathetic"customer service". I called tempur pedic and spoke with Glenda who works in the escalation department. She looked at pictures and agreed that there is no way that a mattress I purchased in Sept 2023 had a manufactured date in 2021. Glenda also stated to me that she can see why I had this huge problem because she looked at all the pictures I emailed. Tempur pedic also turned their back on me so I'm stuck with an expensive mattress with an area that doesn't support my back and would never recommend this product to anyone!

We had a Tempurpedic mattress in the past, after ten years decided to retire it, and to save money purchased another brand. Big mistake, I slept horribly and tried two different toppers to help, so no luck and with a sore back we had enough. Returned the toppers, it was too late for the mattress. But we went back to Tempurpedic and got this model and we LOVE it! We will never go back. No more back ache and clocking in hours of sound sleeping. Thank you!

Mattress is sagging! They allow a form on line take pictures of receipt, take pictures of the bed and last turn your mattress over and take a picture of a tag! We are elderly it's hard. The store we bought it from doesn't help! They don't carry the warranty! Great! It's only 4 years old and it's sagging at the bottom of the bed. After 3 calls to warranty a nice women suggest we get a mail in warranty not on line because the pictures I took on my phone I didn't know how to make them smaller ! So frustrating

Well, our choice was Firm, and it is. It feels like a bench when you first sit on it, but in a few seconds you sink in just enough to be cradled. A perfect balance of 'no saggy spots' and 'no pressure on shoulders, hips, or knees. The other treat is that when either I or my wife get up (in the night) or first out of bed, the mattress does not move/jiggle. You don't know the other has gone - and you just keep sleeping. Our previous mattresses were top quality, but with springs. This one doesn't flex like that - which is great.

Took a lot of time deciding on a new mattress as they are not cheap... Spend the money! Tempurpedic is a life saver for me and I will never be able to go back to a regular mattress ever. I adjusted to the difference the first week. I used to wake up through out the night with back pain and arm pain as I am a stomach sleeper and never could get comfortable on my old mattress which was a very good quality mattress as well but never could get through the night on it without waking up in pain of some sort... Thinking I am just getting old! Tempurpedic has changed my life.. Seriously. I wake up ready to go and no more aches and pains... Worth every penny!

[This review was collected as part of a promotion.] I purchased the king size bed for my husband as he was having sleep issues. No more - he loves the bed and rests so much better. We are waiting for the installers to return my call to customer service last week as the adjustable frame was not installed correctly (the mattress slides off the foot of the bed frame if we put the bed in the upright position). Pending their satisfactory correction if that issue I can't say enough good things about the bed.