The mattress that we tested in the store was soft and comfortable. The mattress we received is like laying on a piece of plywood, and it's been 2 months. Tempurpedic is completely unwilling to do anything about this either telling me I have to use the free 90 trial which you only get one exchange to get a new mattress.

Historically I have purchased relatively expensive traditional mattresses with varying success at comfort. For my last mattress, I moved to a well reviewed traditional name brand, memory foam mattress and had a great experience (I thought) for about the first 3 years; ultimately over the course of the last 2 years developing soft spots and a general feeling of sinking into the mattress worse than I had with traditional mattresses. I don't know how the pro-adapt hybrid mattress will fair over time, but I can tell you it is better on one day one than my all my previous mattresses have been, being incredibly forgiving on body curves while still being supportive. I am 6'1", average around 220 lbs, am a side sleeper, and have had two L5/S1 procedures. Where historically I'd turn over due to pressure points in my shoulder, hips or back (traditional mattress) or felt like I was trying to turn over in wet sand (all memory foam), the pro-adapt med hybrid is perfect for my weight and sleeping style. I acknowledge there is generally a price premium to Tempur-Pedic, and I will have to evaluate performance over the long term, but I definitely feel that this mattress type (hybrid) is executed well, suited to my weight and sleeping style, and that I'm getting a better, much less interrupted night's sleep than I have in perhaps a decade (I turn MUCH less). Recommend the brand, but also recommend taking the time to try out and find the correct version for you.

[This review was collected as part of a promotion.] I've had my mattress for a little over a month and it's ruined all other mattress for me. I've been spending a week with family, sleeping on an old non-Tempur-Pedic mattress, and its fully driveb home that I made the correct purchase.

The warranty process was pretty easy, very friendly and helpful support! I love the new mattress! Just under 10 years my old Advantage began to not support me and sag. I called and followed their directions and in less than two weeks I have my new mattress! I have been sleeping on it now for about a month and it is wonderful. I did notice the "smell" but it was not that bad, I can still smell it when I change the sheets but thats it!!! Sleeping like a baby now! I have noticed that it is quite abit cooler sleeping than my old Advantage. One negative I have about the ProAdapt is NONE of my old sheets fit it, the matt​re​ss is very thick. I had to purchase (BOGO) from Tempurpedic but I guess it was time to get new sheets anyways. They were over 5 years old :)

my husband and I purchased a tempuric mattress in 2021. The first months of use we loved our mattress. However, today, with two years of use, we clearly feel that the mattress is very sunken where we sleep. We feel a hole where we lay. Both me and my husband are feeling a lot of back pain, especially when waking up, we believe that this is due to the mattress being completely uneven, lumpy, sagging and without structure. I would like to point out that we are not fat, so there is no overweight on the mattress and we don't spend many hours lying down either. We go to bed around 10 pm and wake up between 7 am and 9 am. It's not worth the price, for in two years the mattress will be completely bad, uncomfortable and impossible to sleep on.

I didn't think we could ever replace this very old mattress because it was SO PERFECT! It was also completely worn out after about 25 years or so. Well, we got the ProAdapt firm and it is just like our old one. I was just thrilled. Completely happy. Our clerk was extremely helpful in listening to my story about trying to find another Tempurpedic mattress like our original. She just pointed it out and said that was it. And it was! If you want a firm mattress, this is the one! We got free delivery in 2 days and interest-free financing for 5 years. I ordered new pillows and can't wait for them to come in! Thank you, Lisa!

[This review was collected as part of a promotion.] This is the best mattress I've ever used. I've slept on quite a few memory foam mattresses and nothing compares. I wake up feeling refreshed because I'm not tossing and turning at night. The removable cover is a huge plus as well. I don't have anything negative to say about this mattress. I read reviews that the mattress sleeps hot but I did not find this to be true.

Tempurpedic stands behind their product and customer satisfaction. We are pleased with how the company followed through on their promise to stand by us when we had an issue. This enhanced our confidence in recommending the product to our family and friends and this resulted in a relative purchasing the same product this week. Thank you for listening to us as your customers who put their trust in you when we purchased your product.

This mattress is proving to be much more comfortable than my previous one that was Extra Firm. The mattress give complete support while being much more comfortable to sleep on. I always look forward to going to bed because I know I'll be sleep comfortably every time. I've also noticed my existing bedding fits this mattress as well or better as it is slightly small length and width while being 2 inches deeper. I do need to retuck the top sheet in again every morning after I get out of bed. It is a little more challenging to make my bed as I have to push the bedding around and under the hoop at the foot. I was told I could remove the mattress outer cover and wash it but it will be at least a two or perhaps a three person job as the Mattress is heavier than my previous one and it is not ridgid so it is more difficult to handle. There are four handles attached to the bottom of the mattress outer cover, two on either side to help.

Relative to other beds and based on timeframe (6mths as of nov 2022) proadapt med hybrid is the best bed for pressure relief with support that i have found. I dont like the slow sink of the all memory foam bed and this hybrid counters that effect nicely. I am side sleeper predominantly, 235 lbs and need some give in the bed w/o sinking my hips (hammock effect) this bed has performed very well to date. I changed my mattress protector and sheets to bamboo which help diminish any hot spots that I was experiencing with cotton sheets and the tempur mattress. Although i didnt want to pay this much for a bed .... thus far it has been a great purchase well worth the money if i can get 10 years out of it.