The warranty process was pretty easy, very friendly and helpful support! I love the new mattress! Just under 10 years my old Advantage began to not support me and sag. I called and followed their directions and in less than two weeks I have my new mattress! I have been sleeping on it now for about a month and it is wonderful. I did notice the "smell" but it was not that bad, I can still smell it when I change the sheets but thats it!!! Sleeping like a baby now! I have noticed that it is quite abit cooler sleeping than my old Advantage. One negative I have about the ProAdapt is NONE of my old sheets fit it, the matt​re​ss is very thick. I had to purchase (BOGO) from Tempurpedic but I guess it was time to get new sheets anyways. They were over 5 years old :)

This is the best mattress we have owned, even my husband says so! I have had back issues for 30 years and with this mattress I never think of back stiffness when I get out of bed and certainly don't have to immediately go to the floor to stretch. Not only comfortable but the best sleep we have had in years. I have nothing but praise for this mattress.

Is ok. Not nearly as soft as my last mattress. Sides have no rigidity - can't sit on or sleep near the edge, for fear of falling right off. Also it is quite hot compared to other mattresses. Never before have I woke up sweating. For reference, we are using the same sheets, quilt, pillows, and room conditions.

From the first night with this mattress, I've slept better than I have in decades. I don't toss and turn like I used to. I often wake up in the same position in which I fell asleep. The first few steps out of bed are no longer tender. Knee pain and hip pain are absent. To say I'm happy with this mattress would be a serious understatement. I give this as high of a recommendation as I can possible give!

I wavered with my decision to buy this mattress and after opting for a less expensive alternative I knew I had made a terrible mistake. I returned the offending mattress and decided that my comfort is worth the extra cost of a tempurpedic mattress. I'm extremely happy that I went with the pro adapt medium hybrid. My back thanks me every day!

My husband and I felt we were getting poor quality sleep prior to purchasing our new bed. We have seen marked improvement having the bed for 30 days. Comfort for our joints, falling asleep faster, staying asleep longer, and less snoring (hubby). Being able to adjust each side independently has been a game changer.

This is our second Tempur-pedic mattress ,our first one we bought 16 years ago ,when they first came out & all it had was one thick piece of foam & as for me i didn't see anything wrong with it ,but my wife was having back problems ,so we bought the Pro-adapt firm & now she has no more back pain ,not everyone will like the firm mattress ,but we are very happy with it.We looked at other brands, but we kept coming back to the Tempur-pedic,it is higher than our old mattress ,but we are getting used to it.

Warning -- if you buy this mattress you'll have to give up staying in hotels, because no other bed will be as comfortable as your own. This bed solved my back problems! We bought directly through Tempur-pedic and had a perfect purchase and delivery experience. I can't recommend this highly enough.

This bed has Caused me back pain! it's so uncomfortable, I toss and turn all night. We originally purchased the Medium Hybrid and exchanged it for the soft, but it's still really hard and now I'm stuck with a $6,000 bed I can't sleep on. I called Tempur Pedic to ask if they could send me a mattress topper to see if that would help, but they said "no, sorry. Would you like to speak to our sales dept?" Gee, thanks a lot. What can you expect when you spend $6,000 on a bed? I guess nothing! Please don't waste your money. This bed is so overrated and truly Not worth it!

We complained to the salesman that the tperpedic that we have at home doesn't feel good like the one we tried at the store. He said just give it a little time to expand out or loosen up. It's still hard as a rock and so uncomfortable. My husband hates it and so do I. However the adjustable base is very nice in the zero gravity state.