A less than perfect package of Bounty should never arrive in consumers' hands, Alejandra, so we're very sorry to learn of your recent experience. We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard. We will of course take care of this for you and would like to gather some information for our Quality Assurance Team as well. Please give us a call at (800) 926-8689.

Amanda, our main priority is delivering you quality products so that we can continue to be your quicker picker upper. We're sorry that your recent batch isn't quite the quality you know and love. Our team has informed us that a recent batch isn't up to our quality standards, so we'd like to hear from you about this and help. Please call us at (800) 926-8689.