We're so sorry to hear your Bounty seems thinner than usual, and would like to help. All of our Bounty products are made using the highest quality standards and we check the quality of our products many times during the manufacturing process. We want you to receive Bounty in its best possible condition; however, there is still a possibility that the product may not be up to standard. So that we can help you further, please give us a call at (800) 926-8689.

We're sorry to hear this. Please contact Sam's Club directly at 1-888-746-7726 for further information.

We're sorry you haven't received your products, Anna. It may help to contact Walmart directly at 1-800-925-6278 for further information on this order.