We're sorry to hear that you feel this way, as our paper towels do go through many quality checks to ensure that they reach you in the best possible condition. We'd be happy to learn more about your experience and see how we can best assist you further, so please give us a call at (800) 926-8689 when you can.

We’re very sorry you’re unhappy with your purchase, Autumnal. We continually strive to find the right balance between ensuring superior value for consumers and operating our business sustainably for the long term. Bounty has seen substantial year-over-year increases in commodity costs. We work to keep the prices as low as possible while still delivering the exceptional quality our consumers expect from us. So we can help you further, please call us at (800) 926-8689 from 9 AM to 6 PM EST Monday through Friday.