While we have overall reduced the size of our Bounty Select-A-Size Paper Towels, we have upgraded the product to be more effective and absorbent. Due to this, combined with our numerous quality checks, this isn't what we'd expect and we're sorry. For help, please give us a call Monday-Friday 9:00AM-6:00PM EST at (800) 926-8689.

Thank you for sharing your feedback with us. Our team is continuously researching to improve the absorbency of our Bounty Paper Towels. With the new innovations, and increased absorbency, we make a reductions. We truly appreciate your feedback, and if you would like to share more, please feel free to give us a call at (800) 926-8689.

We apologize for the experience with your recent paper towels, and our Bounty Team is aware of a quality issue that may be impacting your recent experience with our product, Cindy. This issue does not meet our high-quality standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and want to help further with your purchase, so when you have time, call us at 1-800-926-8689, M - F, 9 AM to 6 PM EST, and we'll gladly assist you.

Thank you for contacting us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to offer you appeasement to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday