Thank you, Sarah, for your review. We’re very sorry you’re unhappy with the size of your Bounty Select-A-Size Rolls. It may help to know that we sell many different roll sizes; your previous pack may have held a larger size, such as Double Plus or Triple Rolls. At Bounty, we work to keep the prices as low and the quality as high as possible to deliver the exceptional quality our consumers expect from us, cleaning up even the toughest messes, no matter the roll size. Please know, if you have further concerns with this or a future purchase, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We apologize for the unpleasant experience with our paper towel purchase, RS. Our Bounty team is aware of a quality issue that may impact our product, and we're working hard to improve it. This issue does not meet our high-quality standards, and our Bounty team is implementing immediate interventions to address product quality outages. We take your feedback seriously and are implementing corrective actions with the highest urgency, so thank you for taking the time to share this review. We appreciate you reaching out and would like to help you further and offer appeasement to make this right. Please call us Monday through Friday, between 9 AM to 6 PM EST, at 1-800-926-8689 for additional assistance.