That doesn't seem right! Some parents have found a change in size or style can help stop leaks in their track, but we'd still like to hear from you and help. When you have a chance, can you please reach out to us by phone at 1-888-778-5587 (weekdays, 8 a.m. to 5 p.m. CST)? We hope to hear from you soon.

Hello and thank you for reaching out to us. We are sorry to hear that you did not enjoy your recent experience. Having experienced leaks before, we understand how frustrating they can be, which is why we would like to help. There are a few reasons why leaks happen like the size, weight, and shape of your granddaughter. Some parents and grandparents have found success in using our Pull-Ups Nighttime training pant. Our Pull-Ups Nighttime training pant offers an extra absorbent layer to help keep your granddaughter dry. We would like the opportunity to learn more about your experience and assist you in finding a training pant style that would be best fit her needs. When you have a moment, please contact our Consumer Care team at http://bit.ly/1r8NBHX or by phone at 1-888-778-5587 (Monday through Friday 8:00 am - 4:00 pm Central Time). Thank you for taking the time to reach out to us and we hope to hear from you soon!

Tell her congratulations!