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Customer reviews for Backyard Discovery Louvered Pergola, Choose Size for
Backyard Discovery Louvered Pergola, Choose Size
4.6 out of 5 stars
stars106 ratings102 reviews
  1. 5 stars79% (84)
  2. 4 stars13% (14)
  3. 3 stars3% (3)
  4. 2 stars2% (2)
  5. 1 star3% (3)

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Showing 21-30 of 102 reviews
Jun 26, 2025
Staish
5 out of 5 stars review

Sarasota 10 X12

Beautiful. My friends put this together with no problem. There were no screws included to secure the pergola but otherwise they put it with no problem. Virtual customer was great. They were very patient while I asked various questions to make sure this was a good fit for us prior to purchase

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Aug 29, 2025
JT32
5 out of 5 stars review

Highly recommend (would purchase again)

The 20x10 Sarasota Steel Louvered Pergola has been an outstanding addition to our backyard. Solid, sturdy, and sleek in appearance, it came with exceptionally detailed instructions and a helpful video that made assembly far easier. Yes, there are plenty of steps (and parts), but don’t let that intimidate you—everything is clearly labeled, and the directions are thoughtfully laid out. We’d absolutely purchase it again. Highly recommend.

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
May 30, 2025
SeanR
3 out of 5 stars review

help with leak.

I bought 10x18 louvered pergola purposely to fit our deck. It looks great but the 18 foot length is probably a bit to long for the way it is made. It does dip in the middle of the gutter and the water flows out of the gutter onto the deck and now TV. I have tried to put shims under one side pillar to help the flow of water but the middle still leaks. How can I address this issue?

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Jun 27, 2025
ahofmann18
5 out of 5 stars review

Easy assembly and looks great!

I bought this Pergola approximately a month ago and last weekend assembled and put it up in a day and a half with a little bit of help when standing upright. Well made and easy to follow directions with assembly! Looks great and is a great addition to our backyard!

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Jul 18, 2025
JustinH
5 out of 5 stars review

Louvered makes a big difference

I got this a few weeks ago and it’s great. I can’t wait to hang my strip lights to make it even better. It’s nice because I can have a bonfire and just open the top

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Aug 14, 2025
Excited
5 out of 5 stars review

Enjoyed working with this co

The company has been very good to work with, we got a little messed up with our delivery. We are excited anot our Pargula but we can set it up because we’re waiting for someone to put ou slab..

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Jul 17, 2025
Jesscuz12
5 out of 5 stars review

Happy Customer

Bought this a month ago to finish our newly remodeled backyard and so far very pleased. It looks clean and seems well built, and was relatively straightforward to assemble. I would recommend this to family and friends in the future.

Review from backyarddiscovery.com
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Aug 30, 2025
Loree EG
5 out of 5 stars review

Beautiful and sturdy

Outstanding product. Easy to put together and sturdy. Just wished it was a bit wider. But overall extremely happy with our pergola and will purchase another one.

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
May 6, 2024
Anonymous
5 out of 5 stars review

Easy to build and looks AMAZING

[This review was collected as part of a promotion.] [Employee of backyarddiscovery] Not only was it easy to install, it looks beautiful…very durable and worked in my small space. Highly recommend

Review from backyarddiscovery.com
Helpful?5Q2H0M3AGWW113630807431
Dec 29, 2025
Todd
4 out of 5 stars review

Strong gust of wind will close the louvers on mine.

Helpful?5Q2H0M3AGWW113630807431
reply from BYDSales

I would recommend reaching out to our customer service advocate team 7 days a week at 800-856-4445.