We owned the Rhaspody for under 10 years. We noticed it sagging and uncomfortable and waking up with a backache. Called Tempurpedic exlpained our situation and they replaced our bed with the ProAdapt hybrid what a nice bed we love it we have only had it a week first night slept like a baby Thank You Tempurpedic.

[This review was collected as part of a promotion.] So I had an old allura and got one of these when it developed a sag , I went with this because the hybrid option and I have loved every night of sleep I've had on it so far. I wasn't sure the cooling would be noticeable but man it is and I'm so grateful for it one of my biggest complaints of the allura was just how hot I got on it

I had a salesman that apparently wasn't very knowledgeable. I have a really bad back and wasn't sure if I needed a medium or firm mattress. He had me lay on a firm lux breeze and it felt really good on my back. He said they lay the same. I've had mine for 3 weeks now I have slept on it maybe 3 hours. I went to a recliner first night on it. It was so hard I don't feel like I even made a indition on it. I can not sleep on it. But yet I have to keep it 30 days before I can return it. I've talked with several sales people but they all tell me they are talking to the manager and will call me back. I haven't received the first call back yet. He also had me lay on the smart ergo base with the wave massage I was so excited to be getting that base. Yet he ordered and they brought us out the base with only one massage motor. So it just kind of vibrates. I also called about this and I was told I can't return the base. I'm very very disappointed in Tempura pedic this was my dream to be able to actually afford one of these beds. But I will never again deal with this company. It could of just been a bad salesman but after calling for 3 weeks now. And not one call back from anyone not even the manager. I've had it with the entire transaction. If I can return it all including the base as well. I will purchase something else. Disappointed in Ky.

Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.

I have been a Tempur- Pedic customer since 2005. I strongly believe that Tempur - Pedic has the best products in the world. The mattress is firm and gives me great support and comfort. I am especially pleased with my sale rep, Sydney Blankenship. She was very knowledgeable, pleasant to talk to and was able to address all of my concerns. Sydney gets my vote for employee of the month.

[This review was collected as part of a promotion.] Replaced our five year old traditional mattress with the hybrid - husband loves the way he feels when getting out of bed in the morning, likes how the bed conforms to body shape and really appreciates that he doesn't fell the bed move when wife is restless and is getting up at the wee hours of the moring. Wife enjoys a great night of sleep when she returns home after a week of business travel.

So far my initial thoughts on this mattress is it's just OK nothing special. Maybe my expectations were set to high based on the price and commercials? I'm assuming I'm still getting use to it and hopefully I will grow to love it like a lot of reviewers have. I can attest to the quality though no issues at all with that!

Best mattress I've ever had! Took about a week to break in. Took about 3 weeks for the new smell to subside. Very comfortable, if you are comparing the Pro Adapt Medium Hybrid to the Probreeze Medium Hybrid, the Pro Adapt is a tad softer than the Probreeze. Would never buy a regular mattress again, Tempurpedic is the way to go.

Doesn't seem as soft as in the store. But overall pretty comfortable, maybe I was expecting too much with all the hype for a tempurpedic mattress. I would buy again because of the comfort still. With the box spring the bed sits pretty high, almost have to jump in.

Yepper, I love the firmness of this mattress. However, my wife doesn't. We both think it is way too heavy. Making up the bed requires both of us to lift the mattress--our combined age is greater than 150. We've only been sleeping on it for a month now, way too early to say I would or would not recommend this mattress, even though such a determination is required by this review website.