We purchased the Pro Adapt soft mattress after trying one at the local store. Once delivered the labels show it to be the same one but this one is very firm / hard. My wife has back issues and this is making it worse, not better. After a couple months of no change, we have made arrangements with the store to replace it with a different mattress - not Tempurpedic. We had a Tempurpedic years ago but this one was not like it was. Very disappointed.

My wife and I have been looking to buy a new mattress for some time. We both have back problems. I was looking at many different memory foam mattress but none of them will support weight over 200 lbs. Unbeknown to me my wife went furniture shopping before Christmas. She called me and asked me to come and check the mattress out. We decided on the Pro adapt medium split king. All I can say is we are both having the best sleep ever. We both wake up with no back or neck pain. After a week of sleeping on the new mattress, one evening I said to my wife that I could remember many years ago that I would never spend that kind of money on a bed. I am glad that we did.

I bought a King size Pro Adapt CG FR in late March 2021. I love a firm mattress. We loved our mattress for 3 years. In year 4 the mattress consistency changed dramatically. It is like the mattress became ice cold and hard like steel. I paid around $4000 for this mattress, and was swayed to buy it due to the 10 year warranty. I followed the online process, which was ridiculous. Send pictures. Fill out a very brief form. No phone numbers, no human to talk to. They turned it down because they said my photos could not show a manufacture problem. Really? You mean you cannot see the change in the mattress in a photo? I appealed their decision. They said no again, because they said it was a personal preference change and not a mattress problem. This is not true, and insulting. They offered no reasonable solution to this problem. Do not rely on the warranty. They have a big name, but zero customer service. If you are expecting the mattress to last more then a few years you are going to be very disappointed.

My husband and I thought we would give this mattress a try and I really like it! My hips would bother me on our old mattress, but this mattress is so....much better. We had what I call ditches (ha) from our hips and shoulders on the old one. It is not hot at all. It does take a little getting use too. Only issue I have is it's hard to change the sheets. I have my hubby help me and all is good.

[This review was collected as part of a promotion.] I finally got my Tempurpedic mattress and I'm sleeping better than ever. My matress is firm, yet comfortable and supportive. I wake up refreshed and happy. It is simply the best purchase I have ever made.

Previously owned a medium Tempurpedic mattress and it sagged in the middle like a hammock which was terrible for my back. Thought that a firmer mattress would be better. Firm mattress is very firm and terrible for the back too, even with the fully adjustable frame.

Prior to purchasing our Tempurpedic, I had lower back pains from our cheap traditional spring mattress. With our new Tempurpedic ProAdapt Firm mattress, my back pain is completely gone now. I sleep so well and wake up re-energized. We also purchased the tempur brand sheets and they make a world of a difference! I love how the memory foam slowly conforms to your body and cradles you like a baby. The mattress is worth every penny spent and I will be buying only tempurpedic memory foam mattresses moving forward.

[This review was collected as part of a promotion.] Had it now for over two weeks. Very comfortable and relaxing to sleep on. Purchased the split cal king and works well as my husband adjusts his side very often whereas I don't. Easier than I thought to change the sheets. Going from a queen bed to cal king also made the difference. Customer service and sales person very helpful and kind.

[This review was collected as part of a promotion.] Excellent service from start to finish. I started off with the medium hybrid bed. It was to soft for my wife so we exchanged it for free and got the firm bed. Love it and what makes it better is the fact that delivery, pick-up and exchange was all covered with no additional charges.

I am writing this review because my Tempurpedic mattress has changed my life. I have suffered from insomnia most of my life and I have had difficulty falling asleep. This all changed in a few days on my new mattress and split adjustable base. I'm not only sleeping throughout the night, but I wake up feeling refreshed and ready to take on the day. Thank you to Susan who was extremely patient showing us different mattresses's and also the adjustable base. Its rare to have someone spend that much quality time with my wife and I reviewing the different mattress's. Thank you Susan and thank you Tempurpedic.