Went to TempurPedic and then call. Representative was happy to help, and we asked about the $300. promotional, which we qualified for. The mattress cover came with the 2 pillows under separate cover. The representative assured us the mattress cover was comfortable. She didn't tell us it could not be returned! Since these items were more than the $300.00, we paid the difference. The mattress came and we put on the mattress cover, which slides around, and is not comfortable. Disappointed that I wasn't told it could not returned, resulting in terse email from TempurPedic advising me of this, without any thought that I was misinformed by the sales representative.

I have been a Tempur- Pedic customer since 2005. I strongly believe that Tempur - Pedic has the best products in the world. The mattress is firm and gives me great support and comfort. I am especially pleased with my sale rep, Sydney Blankenship. She was very knowledgeable, pleasant to talk to and was able to address all of my concerns. Sydney gets my vote for employee of the month.

As a kid, I always fantasized about getting a Tempur-pedic mattress, so once my husband started to complain about his back hurting on out 12 year old mattress, I knew what we needed to do. We went in for the hype of the purple mattress, but when that fell short in our support category, we started trying out the temper-pedic. The pro adapt firm, is FIRM, SO SUPPORTIVE. The first time I laid on it I laughed because it was so stinking hard, but after we crawled around "hands and knees" as directed by our salesman. I can say that this bed feels like it was MADE for me. It is so supportive but is forgiving in all the right spots!

I had an original firm mattress and was worried the new tempur wouldn't live up to old one. I got the firm one and it seems comparable to my original in firmness (or very very close). Thank goodness cause I love this mattress. Not used to the chill coating but put thick mattress cover to to try and prevent cool. Still some cool but I'm ok. I love my mattress.

[This review was collected as part of a promotion.] So far I have had this mattress for a week and it's been the best sleep I have had in years ! Normally it takes me forever to go to sleep and toss and turn . But not with this bed ! I'm out in less than 15 minutes! That's a huge difference for me . This bed is like sleeping on a firm marshmallow! It's soft fits to your body .

I've suffered back pain due to bad mattress and pillow. The firm Tempur pedic mattress is the only mattress that helped ease the pain and offered a good night sleep. My other half loves it just as must as I do. I love the fact that is contour to my every move without that sinking feeling from most foam mattress. It's pricey but we'll worth the money.

I have always been a huge fan of Tempur-Pedic beds. We love our new Hybrid. I love that I can't feel my husband move around and that my back is starting to feel better. The firm was a little too firm for us so we went with the Hybrid and love it. My arm no longer falls asleep when I lay on my side with this bed. It's been a game changer for my back. Very satisfied

Due to our aging mattress, we decided to purchase the King Tempur-Pedic ProAdapt Medium Hybrid & standard Tempur-Pedic 2x Twin Base. This was the best decision ever. Our bed has strong edge support, zero motion & super comfy. After 30 days my wife & I are sleeping better than we ever have. We both sleep very sound and feel well rested each morning. We also purchased Tempur-Pedic pillows and sheets. Both are 100% recommended ! A mattress is used every day of our lives, why wouldn't you want to buy the very BEST !

[This review was collected as part of a promotion.] Due to an illness I needed a softer mattress and an adjustable bed frame. I have had a Tempur-Pedic mattress in the past and always liked the support it gave me. I do love the Pro-Adapt Soft mattress. It was the first time I was able to sink into my bed and feel comfortable since becoming ill. The only thing I don't like about this mattress is that it becomes hot where you lay. I am constantly moving all over the mattress to find a cooler spot all night. If the heat from the mattress wasn't an issue then I would have given a five star rating. More work needs to be done to refine the body heat this mattress holds in.

This is hands down the most incredible mattress I've ever slept on. It's fantastic for both side sleepers and back sleepers. The mattress is firm/supportive for your spine, however, the memory foam ensures that the surface is soft. It's definitely worth the price!