Sides are a little softer than I would like, sitting on edge of bed I sink in about 1/2 the thickness of mattress and I weigh 190. Once on mattress it sleeps great.

The bed is more firm than I had anticipated. Only on the first thirty days and see if she softens up. Purchased with adjustable bases which work great.

This mattress is wonderful! It has helped me and my husband sleep so much better- no more waking up hot in the middle of the night, comfortable for all sleep positions, and barely moves when the other person gets up.

Very comfortable! Has helped with my husbands back and neck issues, making it easier for him to get moving in the mornings. The kids are very jealous and are wanting one for themselves.

Bed is very comfortable. Just the right amount of firmness for us some may think otherwise either way. We can tell it's got a cooling affect because we don't sweat like we use to. Overall we love this bed and glad we stumbled on it

The only reason I knocked it down a star is that I don't feel any of the cooling effects. Very comfortable mattress, but if you're looking for something to prevent sweating in your sleep, this isn't the one.

Felt the difference the very first night... no break in period needed. Both my husband and I sleeping like babies! The mattress feels cool to the touch, which we had never experienced before.

A little more firm than I expected or wanted. Close enough I’m not going to bother fighting the return process, but not up to the high bar I’d expected.

After having back pain for multiple months we decided to purchase a Ghostbed flex hybrid. The difference was almost instant. Customer support was phenomenal as we had some questions and they were prompt and professional in replying.

Too soft, I would not put it in the medium range but more of a soft or plush. Initiated return and it was picked up quickly for donation but the refund department is not so speedy.