Shipping was super-fast and unboxing was easy. It's a cool bed (temp wise) which I wanted, and at first I thought it was too soft, but after just one night, my aches were gone. I was previously on an all-foam bed and would get pressure aches. I wake up rested, and did I mention NO ACHING. I love it!

I was skeptical at foray ordering a bed in a box, however the bed is very comfortable. The only complaint is have is I had to air it out for 2 weeks after opening it, that's horrendous fishy order that was emitted after opening was terrible. But overall I am satisfied with my bed.

Really like this mattress. It's firm but not hard; you can sink into it while still getting the spinal support you need. The cooling effect is very apparent as well. I use a Ghost bed mattress protector and can still feel the cooling effects of the mattress. My significant other doesn't live with me, but will often spend the night. Whether I'm sleeping alone or with a partner, the comfortability of the mattress doesn't change. I highly recommend this mattress; you won't be disappointed.

Fast delivery, easy set up...A little firm for my taste, still not sure if I’m going to keep it or not, but it Stays so cool at night! I’m a hot sleeper and this bed keeps me cool at night even with the mattress cover applied and the sheets. The pillows are the same way, but they are very slippery! It’s a great investment and I’m not sure why it wants me to mention hands, but it’s a great mix!

I love this bed! When I lay in it I almost never wake up to toss and turn and when I do, it is amazing to feel a nice cold feeling. My husband who was a paratrooper has back issues and is 110% satisfied... which says a lot because we have tried out beds and nothing seemed to be perfect for him.

I liked this bed and was nice and thick and cooling, however…it was too soft. Coming from foam firm mattress, going to a hybrid was moving to softer side. But the pillow top was too much. We went with Venus Williams hybrid which isn’t as thick but it’s firmer. Happy with switch and company made it very easy and smooth to switch out. The level of customer service was excellent. Thanks!

The buying process was nice. The bed is made very well, but it doesn't give at all. It is way too firm. I did a lot of research before I bought this bed. The first night that I slept on it was terrible. After about two weeks of sleeping on this bed, my back pain has gotten much worse. I also did not have neck pain prior to using this bed, but now I do. The box was quite damaged when we received it, but nothing was damaged internally. Unboxing the bed was fun and it was amazing that a king size bed could fit in such a small box. The company has been very friendly throughout the process. I like the company, but unfortunately this is not the bed for my wife an I.

Wow! I am very surprised at how comfortable this bed has been so far. I've been sleeping on it for about a month now and everything has been great with the exception of the smell of the mattress and the pillows when I had first unpackaged it. The smell went away after about 2 weeks and so far this has been one of the best mattresses that I have ever bought.

Very comfy. Love the height of 13in. Bouncy but soft. Able to sot on side of bed without it smooshing like an all foam bed. Lost star for 1- smelling bad for too long. Expected slight but it lingered a few weeks. And 2- the sides once bed expands looks frumpy by the edges of gray. It looks loose as of it didnt rise enough and if you touch it you feel hard coils. Wish edges were more softer and taut.

Have had the bed for a few weeks now. This bed said it was good for couples, but The first two nights were terrible due to both of us rolling in to the middle of the bed. We have a Queen sized bed so for those who can get a King they may not have this problem. It has gotten a little better since the bed is getting more broken in however I still probably would not suggest it for couples. You get much better sleep when you are on it by yourself. So other than that fact it is a very comfortable bed. When you first lay down on it after a long day, it feels so soft and amazing.