[This review was collected as part of a promotion.] Bed is ok, works fine, almost too firm compared to what we tested in the stores. Delivery and customer service were awful. Delivery "forgot" to put our bed on the truck the first day with little apology, more like "oh-well, not our problem." After a conversation with them explaining the difficulty in being away from work as we are both directors in our respective companies, they promise to schedule delivery for the following week, later after 4pm. 5 days later my husband is pulled away from work at because they were on their way to deliver our bed, absolutely before 4, well before 4. To make it right they offered to send us 2 pillows. Fine, I was going to purchase new pillows anyways. Although it doesn't return the significant time away from work I don't have to shop for new pillows. This was the last correspondence from them 3 weeks ago, mid-September. Since then nothing, no emails, no pillows, and no answering the phone. I sent a follow up email from my email address, my name was used to purchase the bed but contact info was for my husband so he could coordinate things, quickly received a response telling me to go to the third party I purchased from. I purchased directly through the web site. I responded with this information and my husband's information and received a very rude and short response stating they couldn't find any record of my purchase with them so they couldn't help. I've finally sent the correspondence with my husband attached to my email. Let's see what happens. I suspect more of the same- nothing.

[This review was collected as part of a promotion.] For past few years I tried EVERY high quality top of the line brand there was. My back still hurt. After house sitting for my son and sleeping on his tempurpedic, just after day 4 my back felt so much better after years of hurting. I don't know how they do it, but somehow there's the perfect back support, but also it's super soft for my very arthritic shoulders and NO pain as a side sleeper. I'm 70 yrs old and I wish I could save people money by telling them to skip all the others and go with this one, wish someone had done that for me. Buy it, you won't be sorry and it's true when it comes to mattresses, you do get what you pay for.

[This review was collected as part of a promotion.] Was hoping this bed would be the best thing since sliced bread, hoping it would cure all my problems with sleep and backaches and pains according to the countless reviews. It's not taken away my back pain at all and I actually wake up very frequently every night. Not sure what the problem is or if I just have the wrong mattress for me.

I can not tell you how much this bed has improved my quality of life. It is the most comfortable mattress I've ever had. I wake up feeling well rested and refreshed. What felt like an extremely expensive luxury, is now totally worth every cent, and I couldn't imagine living without it.

[This review was collected as part of a promotion.] I just love love love this mattress, firmest out there, my husband's back pain is gone. He does not wake up with pain anywhere. Not only its a the densest in consistency but it keeps just enough softness on the surface to not make the mattress rock solid. There is no sinking or stuck feeling in the mattress at all. It is highly recommended from me. Worth each and every penny!!

[This review was collected as part of a promotion.] I absolutely LOVE my new mattress. I was hesitant at first when making such a big and expensive purchase on a mattress, but after talking to several friends who have had Tempur-pedic beds, I was convinced and I do not regret it one bit. The first night sleeping on the mattress, I got a full nights rest (which I had been struggling with previously). I would rate it a 10/10 and highly recommend especially if you have trouble sleeping.

Due to my spine stenosis, initially I bought a hard mattress which worse my pain. After 30 days , choose between Medium and Soft, and I switched to a soft one and the difference is huge. Much more comfortable, seems you are sleeping almost floating . I think it will get even better. Glad I did buy a soft Temper-Pedic

[This review was collected as part of a promotion.] I was a little nervous spending so much on a mattress but it was well worth it. It honestly fixed my restless leg syndrome. I sleep better and longer. Plus, it doesn't move much when someone gets in and out of bed so you don't disturb the other person. Most surprising was that this mattress is lighter than the Sealy hybrid we had before. Definitely leveled-up my nights. I should probably also note that this mattress also gives a lot of support in ... other activities a couple will use a bed for. Very nice results.

[This review was collected as part of a promotion.] We've only been using our new mattress for a couple of weeks. Overall, we're happy with it. It is more firm than we expected and we're hoping to get used to this as we continue to sleep on it in the weeks to come.

I have been a fan of these beds since they came out. Switched to the Purple premier 3 as I couldn't afford this one at the time- and my husband isn't a fan of memory foam. We have a split king so I was able to buy this one FOR MYSELF and I couldn't be happier. It's the perfect fit for me, soft and cozy. I wake up well rested and no back pain. Love this bed!