Having nighttime underwear that feels durable is essential for your child, and we're disappointed this wasn't your experience. We'd like to learn more about what happened so when you have a chance, please get in touch. We can be reached at 1-877-601-6483 (M-F, 8AM-5PM CT), and we're always happy to help. Thank you!

Hi Nana, we're bummed to hear this! Leaks can be frustrating and we'd like to learn more about your experience for our team, to help further. When you get a chance, give us a call at 1-877-601-6483 (M-F, 8AM-5PM CT). We're eager to help find the best Goodnites® product for your kiddo!

Your daughter’s skin health well-being is important to us and we hope that she’s feeling better. The last thing we want is for her to be in discomfort and we want to help and make this up to you. Please reach out to a Senior member or our team at 1-800-810-8075 (available weekdays, 7:30 a.m. to 7 p.m. CST). They will be happy to assist you further and will need some details off of the package from you. While we know irritation can happen, please know our underwear are made of materials which don’t create any chemical reaction, so they cannot cause a chemical burn. We hope to hear from you soon, Thank you.