Skip to Main Content
Sams Club
Sams Club
Customer reviews for ASUS ROG Ally 7" Gaming Handheld Console for
ASUS ROG Ally 7" Gaming Handheld Console
4.1 out of 5 stars
stars369 ratings354 reviews
  1. 5 stars59% (219)
  2. 4 stars18% (68)
  3. 3 stars8% (28)
  4. 2 stars5% (20)
  5. 1 star9% (34)
Write a review

Customer photos

Sort by |
Showing 251-260 of 354 reviews
Sep 23, 2023
Shaolin
5 out of 5 stars review

Verified Purchase

Impressive design

Takes a little time to make it sing but when it does you will find no better portable apu.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jan 17, 2024
Asus Sucks
1 out of 5 stars review

Verified Purchase

Never got product

Never got product as made me go to my bank and get my money back gotta love company’s like this.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Valued Customer, We do understand your dissatisfaction with the quality of your recent customer service experience, and the inconvenience this may have caused. If you need further assistance with the ROG Ally or other ASUS products, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Apr 12, 2025
Richard Carrington
4 out of 5 stars review

Verified Purchase

Top Notch

Great design and feel with the ease of use this handheld sits above the rest

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jul 17, 2024
Stew Bean and Rice
5 out of 5 stars review

Verified Purchase

#Blessed

10/10 best thing since sliced bread, would recommend a friend.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Mar 16, 2024
Katlyn
1 out of 5 stars review

Verified Purchase

Do NOT! buy!

Do NOT buy!! Had it for one day worked great the very next day wouldn't turn on at all.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear Katlyn, We certainly understand your disappointment with the ROG Ally and the inconvenience this may have caused. All ASUS products undergo intensive quality control testing and inspections, the device not powering on the next day is a random problem. If running the device in battery mode, please ensure the battery has an ample charge life to power on successfully. Check if the device is not installing and applying updates to the System Registry since this process will temporarily cause no boot, or no video. Once this is completed, the device will power on normally. If you need further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Apr 18, 2025
Tutu
5 out of 5 stars review

Verified Purchase

Well received gift!

This was a gift to my grandson. He enjoys using it.

Helpful?3W50U2KFR8YR13630557682
Feb 24, 2025
Chris almanza
5 out of 5 stars review

Verified Purchase

Absolutely the best gaming products

Love Asus products especially there gaming laptops screens and the new Rog ally

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
Jul 2, 2024
RaptorDave
3 out of 5 stars review

Verified Purchase

Runs Hot 🔥

This is a powerful system,but it gets too hot. The SD card slot got cooked.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682
reply from CLM

Dear RaptorDave, Indeed, it is a powerful hybrid handheld device. We certainly understand your disappointment and the inconvenience this may have caused if the SD card reader slot got cooked due to overheating. In order to avoid excessive heat generation, we recommend that the performance mode be tweaked inside the Armoury Crate application. If the SD card slot was already damaged, we recommend that you send the product in for service in order to resolved this immediately. A RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

Aug 8, 2024
Insanity
1 out of 5 stars review

Verified Purchase

Damagef

[This review was collected as part of a promotion.] Damaged. Did not work

Review from walmart.com
Helpful?3W50U2KFR8YR13630557682
May 28, 2024
Randall B
5 out of 5 stars review

Verified Purchase

Worth it!

Works better then advertised! Stong system with almost no lag.

Review from https://www.asus.com
Helpful?3W50U2KFR8YR13630557682