Bought this for Christmas for our 3 granddaughters (aged 9, 4, 2) and they love it. It does take a while to assemble; but so do a lot of large playthings. It's sturdy when put together & after months of play the girls haven't managed break it (hopefully I didn't just jinx it lol).
They love the working scanner. The register works & has pictures of products. Boy howdy I'm certainly happy I don't have to pay the prices it rings up re: $33 for a banana! Also has a calculator and microphone. I saw a reviewer complain about a working mic but it only works if holding the button down while talking. The girls like using it & I gave them examples of when they'd use it re: price check, no waiting, carry out....
I do wish the register had auto shutoff. I've replaced the batteries 3 times already. Idk if ours is defective in not shutting off or it's the way it's made. The scanner doesn't shut off either but at least it doesn't stay on if there's not enough light for the light operation. It does require bright enough light for the internal red light to scan.
The food/beverage boxes that come with it took a bit to put together as it was time consuming to start with but esp since I did it twice! I thought to tape the outside because the 2 yr old would open them constantly to check what's inside and as their made of thin cardboard I knew they couldn't take the wear & tear. After assembly I then realized she would squish them easily; hence the taking apart & reassemble. I stuffed the boxes with packing peanuts, in an attempt to keep them from bring squished to pieces, then retaped the outside so she couldn't get to the peanuts.
We didn't find the pictures on the boxes don't match the titles like another reviewer. The organic, vegan dog food has a pic of a dog & the pink gum has a strawberry with a sliced strawberry on the box. All the other boxes are correct as well.
We have added to the grocery store with toy grocery products we found elsewhere. The store is now fully stocked & even has a bakery section lol.
Besides having to make sure the register is turned off after play the only other complaint I have is the conveyor belt. Although it turns it's difficult to operate. It slips on the rollers so when you're turning it the belt doesn't move with every turn. Since it's a short conveyor it's not a necessity to have as even the littlest one can reach the groceries that are on the conveyor without worries. That being said for the price (+ we bought on sale) it's hard to beat.
I wish it was easier to contact the company about replacement parts. We'd like to purchase additional holders for the item tags. There's more paper tags than holders. We used the tags of what came most with the grocery store but now that they have more varieties of items we'd like to put additional tags on. Tag examples are: pet food, sugar, canned goods, laundry, baking .....