We're sorry to hear about your experience and would like to obtain some additional details. Please give us a call at 1-800-247-7893, our representatives are available M-F from 8AM-8PM and Saturday 9AM-5:30PM EST. For all other consumers: BOOST® products are suitable for lactose intolerance as each 8 fl oz serving contains less than 0.5 g lactose. The definition for “lactose free” is no detectable lactose. The definition for “suitable for lactose intolerance” is less than 0.5 g/serving, as this amount has not been shown to cause adverse reactions to people who avoid lactose in their diet. It is not for those with galactosemia. Keep in mind that Boost is considered a dairy product and would not be appropriate for anyone with a milk allergy. If you have any questions, please feel free to give us a call.

We're very sorry to hear this. We would appreciate if you could give us a call at 1-800-247-7893 so we can gather some additional info to investigate. We're available M-F from 8AM-8PM and Saturday 9AM-5:30PM EST.

We're sorry to hear that you didn't care for the BOOST® High Protein. We would appreciate if you could give us a call at 1-800-247-7893 so we can gather some info. We're available M-F from 8AM-8PM and Saturday 9AM-5:30PM EST.