We appreciate your feedback and great review on our Member’s Mark Cinnamon French Toast Sticks.

Thank you for purchasing the Member's Mark Cinnamon French Toast Sticks. We sincerely apologize that you were displeased with the texture. Cooking times vary due to differences in appliances and may require adjustment in cooking times to achieve a crisp texture. We have always taken pride in the production of quality food products. We appreciate your feedback and will be passing it along to the appropriate team members for further review.