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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars2,682 ratings2,682 reviews
  1. 5 stars76% (2,035)
  2. 4 stars11% (283)
  3. 3 stars5% (136)
  4. 2 stars3% (79)
  5. 1 star6% (149)

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Showing 171-180 of 2,682 reviews
May 1, 2026
Fernando
3 out of 5 stars review

Comfortable when sleeping on but sinks a lot when getting up

The mattress is pretty comfortable once you're in the position you want to be when sleeping but getting there and or getting up is hard due to the lack of support from the springs I assume??? I'm only 170 pounds and my wife is about 145. Would absolutely rethink this decision.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513629760476
May 6, 2026
Alexander K in Austin
2 out of 5 stars review

Too Soft - uncomfortable for back sleep

I've owned the Tempur-pedic pro adapt for nearly 4 years now and I generally sleep in the guest bedroom because I find it uncomfortable compared to my Casper. I find the medium has become far too soft and unsupportive and uncomfortable on my back. Going back I wish it would have gone with a firmer model or perhaps a product which would've held up better. I reached out to Support and they informed me there's nothing they can do for me at this point so pretty disappointing after making such a large investment.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513629760476
Apr 20, 2026
Very Dishearten Customer
1 out of 5 stars review

READ BEFORE BUYING!!!!

We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513629760476
Apr 4, 2026
Cher
5 out of 5 stars review

Tempur-pedic always quality!

This is my second Tempur-pedic. I previously owned a Cloud. I don't think one can beat the quality. It is comfortable, firm (even though medium), with good body support. Scott was very helpful, professional and easy to work with. We appreciated John and Brady's quick and professional delivery.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513629760476
Apr 19, 2026
UNHAPPY SLEEPER
1 out of 5 stars review

TERRIBLE PRODUCT AND WARRANTY

I'm extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it's marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision. After only four years of use, the mattress has significantly broken down in the middle—right where it's most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way. I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it. To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it's in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure. For a premium product that's supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don't waste your money. TERRIBLE EXPERIENCE!!!

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513629760476
Sep 26, 2021
Comfy side-sleeper
5 out of 5 stars review

Verified Purchase

As Advertised

We've had them bed for about a 2 months; So far it's been great. I slept great, my back ache has gone away, I don't notice my spouse moving around at night, everything is as advertised.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513629760476
Jan 3, 2020
Mossman
5 out of 5 stars review

Verified Purchase

Best sleep I have ever had!

It is the most comfortable mattress I have ever slept on. No matter what position I am it conforms to my body. The whole Tempur-Pedic experience has been great. I finally can sleep through the night.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513629760476
Oct 16, 2021
Miserable nights
1 out of 5 stars review

Verified Purchase

Way too firm and miserable

This product has created huge problems for us. We wake up every morning with shoulder, hip and back pain. This has been to worst purchase ever. I would love to be able to trade this mattress for a less firm mattress.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513629760476
Jan 29, 2020
Loyal tempurpedic
5 out of 5 stars review

Verified Purchase

So comfy

This is our second tempurpedic mattress. Extremely comfortable. Nothing hurts. I don't want to get out of bed. My husband loves it too. There is nothing bad about it.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513629760476
Oct 14, 2023
Happy Sleeper
5 out of 5 stars review

Verified Purchase

Nice and firm ProAdapt mattress.

[This review was collected as part of a promotion.] My third Tempurpedic mattress purchase in last 20years. Very satisfied with all three purchases especially the latest Tempur-ProAdapt queen firm, excellent sleep.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513629760476