Just purchased our first Tempur-Pedic bed. Upon entering, every sales associate greeted us. Vince took us to four different mattresses, explaining all with expertise. I did not feel pressured, rather I felt like a guest whose needs were trying to be met with professionalism and accuracy. From there Vince showed us several pillow styles until we found the one that best matched our mattress selection. Finally, Vince turned into Al Buddy as he patiently helped me find a pair of slippers that were both cute and comfortable. Finally, the manager Paul helped with finalizing the transaction, both ensuring that everything was correct and that we were highly satisfied before leaving. I'm very excited to try our new bed but based on the store experience I feel confident we will sleep very well! As for customer service, Vince knocked it out of the park! Thank you for everything gentlemen.

This mattress has absolutely sucked and this company doesn't stand by their word on the 10 year warranty. The amount of money you spend on this mattress is not worth it at all!!! Their customer service absolutely sucks!!! I would not recommend them at all! I have a warranty on my mattress and they won't honor it. Just a complete waist of money!!!!

i bought the pillow with the mattress and glad I did. They work together to align my body perfectly. No more knee pain or sinus congestion waking me in the night. Worth every cent! It takes at least a week to "break it in". The mattress is hard the first few nights- I was advised by my sales person to walk on it- yes- stand on it and walk on it! it is essential in getting the mattress to the feel of the same you laid on.

I should have consulted with a representative instead of just ordering on line. I ordered a twin bed to fit the space. Well, I can't roll around. But ultimately with my physical limitations I find it difficult to move around anyway, so I expect that ultimately flat on my back will be my best position.

My husband and I FINALLY made the move to purchase a this mattress w/the EASE Adjustable base!! After sleeping in separate rooms for about 3 years because each of us wanted different comfort levels & the snoring issue, we made the decision to purchase Split King beds, and we couldn't be happier!! We sleep better and feel rested when we wake up AND we are sleeping next to each other again! We hung our remotes on the headboard so we can adjust each other's beds should the other start to snore!

Love this mattress. Took me 3 days to find the right setting with the base but once found - pure comfort. Best sleep Ive had probably, ever. Love the ZeroG feature as a setting as well. Minimal swelling in my ankles and relieves pressure off the back.

The mattress has allowed for me to get a good night's rest. The bed still gives you the firmness that you would get from a mattress while still enjoying the softness of the mattress. I still need to get the reclinable base and with that I'll be on my way to blissful sleep in 2023.

My husband and I tried this mattress in the show room, and it felt very comfortable, however, after having it delivered to our home, it seemed much more firm than what we experienced in the show room. The salesman did say that the brand new mattress would feel a little bit more firm, but it's actually a little too firm for me, and we may switch it out for the softer model.

Had high hopes for temper pedic. First, the outer fabric feels smooth and silky which initially I love. However my mattress protector and sheets are always slipping all over the place because of the sleekness. And in reality it doesn't matter to me how the exterior mattress fabric feels as I never sleep directly on it. Drives me crazy multiple times a night adjusting our sheets and mattress protector. My husband has had back problems ever since we upgraded our 15 year old beat up mattress to this one. We've been sleeping on it for over a year. I just can't ever get comfortable. I toss and turn and adjust our sheets and am hot all night. Although looking at the mattress you can't see indentations of where our bodies sleep you can feel it. I'm average size 5ft 3in my husband is solid 6ft 2in and it feels like laying in our mild if that's makes since. If I try to sleep in the middle when he's away I feel as though I roll into one of our molded sleep spots. Like it's nicely firm around where our bodies actually lay. The spots in which our bodies lay is not firm and mushy, For me I feel my mid section sinks. I'm a stomach sleeper and I feel like the mattress sinks where my stomach lays and arches my back. Overall just an awful mattress and we are sick we spent the money on this. We can't afford another one at this time so we are stuck with it for now. My husband ends up on the couch most nights. Neither of us sleep well. Went camping last week and slept in an air mattress. Woke feel refreshed, energetic, more aches or pains. I miss that.

[This review was collected as part of a promotion.] I have had this bed for one year and it is excellent. It has held up as expected and is still in supreme condition. It's very comfortable and supports my back. I have sciatic nerve problems and this bed has helped my back every day since I purchased it. The only down side is the cooling cover is not machine washable. This would be nice but it's not the end of the world.