We're truly sorry to hear that you were disappointed with Roundup Weed and Grass Killer4. We appreciate you taking the time to share your feedback with us. Wand Extension: Ensure the wand is completely extended into the open position. It should click into position when fully extended. Nozzle Position: Check if the nozzle is turned completely to one of the three "on" positions. If the nozzle is positioned between settings, the sprayer will not work correctly. We want you to feel confident in our products, and your satisfaction is important to us. That's why we offer a product guarantee: If, for any reason, you, the consumer, are not satisfied with the results after using this product, you are entitled to a refund, with certain limitations applying. Please reach out to us at 866-324-2647 at your earliest convenience if you need further assistance.

We're truly sorry to hear that you were disappointed with Roundup Weed & Grass Killer. We appreciate you taking the time to share your feedback with us. This product will control listed weeds when applied according to the label directions. Even though this is a non-selective weed control, some weeds, like those with a waxy surface or mature weeds, are more difficult to control. It is helpful to use any weed control when weeds are young and tender. We want you to feel confident in our products, and your satisfaction is important to us. That's why we offer a product guarantee: If, for any reason, you, the consumer, are not satisfied with the results after using this product, you are entitled to a refund, with certain limitations applying. Please reach out to us at 866-324-2647 at your earliest convenience if you need further assistance.