We purchased two individual GREY power recline theater seats. They in NO WAY resemble the color indicated on the website. They are considerably darker, than the light "dove grey" depicted in the pictures. Also, the Red appears to be a reddish brown in the pix and several on-line comments indicate the chair is a "nice red". I only mention this as a caution, since I have not personally seen the red. So, I can only say, if I had really wanted a "dove grey" these would not work. I love the charcoal grey. While there are some positions you have to work at to achieve the exact relationship of foot rest height to seat position you desire, they are quite comfortable. Overall, I think they are great, but quite a large item to have to return if you choose your colors based on the pictures on the website.

We were able to assemble these chairs in under five minutes. Although there is no way to control the lumbar support the cushion in the recliner supplied a nice support naturally. We found them to be very comfortable. Cons: My husband needs to put a pillow behind his head and finds the top uncomfortable, but I am ok at 5'6". Another con is the table has to be mechanically disassembled in order to store it properly.

I really like my new chairs! I ordered two and one of them stopped working within a couple of days use. I believe it’s the motor. Sam’s has already replaced it and so far so good. The only thing I don’t like is the inconvenience of the return but I got these chairs for an excellent price so I dealt with it! I’m am a little nervous about something going wrong with the motors again in the future. One suggestion I have is to keep the box for bit just in case. FedEx can’t t pick up the broken chair without the box. I had to wait for my replacement chair and use that box.

The chairs arrived well packed and in perfect shape. We easily removed the two pieces the chair was shipped in and placed the back onto the two guides to secure the back to the base. Works better if two people assemble as it is difficult for one person to see the guides and line them up. Went very smoothly with one person lining up and one person handling the back. Push into place and all went well. With the chair on its side unzip the compartment on the bottom side and pull the power cord for the arm out . It is about a three foot cord. Set chair upright and from the left arm storage get the tray and 2nd cord out and plug it into thr chair. Then turn the switch on back of chairon . Plug both plugs in and you will have a great chair. Remember, two cords are included in different locations with in the chair. Bottom line we love the chairs. Great service on the shipping and fedex delivery was wthin the two hr windowe were tracking. This was all Christmas week. Great job everybody.

We bought two of these and chose them because we needed smaller sized recliners for the space. The table on one of them is very wobbly. The USB ports inside the armrests don't work on either of them. I emailed the company about that, but no response. You do in fact need a pillow for your head/neck while sitting in them. We like the armrest storage, the size, the power reclining mechanism, and the look though. We got them on sale, and overall they work for what we need, but aren't amazing.

Chair is awesome, great quality for the price. It arrived quickly. We had an issue with one of the chairs we purchased. Sams club sent a new one right away. Only issue is they use a third party for the return and they are terrible to work with! You can’t schedule the return you get a text the day or two before saying we will be there at this timeframe, most of the time it does not work and when I changed my schedule to make it work they did not show up. Sams club says there is nothing they can do about it and I have to return through them because it is a large item. I will not purchase a large online item again for this reason.

Armrest sockets would not work due to a second unconnected power cord that was wire-tied way up inside the top of the right arm. Had to unzip the arm liner and add a grounded extension cord hanging out of liner.. Chair should have only one cord for both motor and all electric sockets. I tried to contact customer support. Customer support would not answer phone after holding for 30 minutes. It then went to an answering machine. Tried twice with same result. Tried all other phone tree options and they went straight to phone mail. Gave up.

I haven’t had this recliner too long and wish I could return it. After a few times reclining a curd works it way out under the chair and the power gets disconnected. I keep getting stuck in the chair with the foot extended and need help getting out of the chair. Then we have to fiddle with the connection abd it works until it wiggles itself out again. And again. And again

Nice looking chair that felt pretty good. Until we plugged it in... no power! 3 of us looked at the instructions and the chair. Wrong packing slip and chair missing a power cord. Tried a cord from another chair of of curiosity, it worked and there was power. Tried calling CSV, to discover, they're closed on the weekend. The cord attached to the chair powered the USB assembly. This was a common complaint.

This was a gift for my husband. He loves the chair and the extras, such as the cup holders. He works nights and when he comes home in the morning he reclines in his chair to unwind. When he feels sleepy, he likes being able to adjust the chair to lay out flat and go right off to sleep. The deliver and set up was easy and the chair was all we expected.