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Customer reviews for Travis Home Theater Seating Power-Recliner Chair for
Travis Home Theater Seating Power-Recliner Chair
4.3 out of 5 stars
stars
1,074 ratings507 reviews
  1. 5 stars64% (687)
  2. 4 stars20% (210)
  3. 3 stars7% (78)
  4. 2 stars4% (39)
  5. 1 star6% (60)

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Showing 91-100 of 507 reviews
Dec 23, 2019
Reviewer name: Baymax99
5 out of 5 stars
5 out of 5 stars review

Love my new recliners!!!

I bought a pair of these recliners sight unseen during the Black Friday sale. I based my purchase off of the positive reviews that this chair received. I am so happy with my purchase! Both chairs came in great condition, no issues with the tray tables, and whisper quiet reclining. If you are thinking about purchasing this chair, don’t hesitate. It’s super comfortable, as I’ve already fallen asleep in it twice out of the three days I’ve had it. And being able to charge your phone while using it is a plus. I would have really missed out on a great product if I didn’t take a chance on these chairs. You won’t regret it.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

Glad you are enjoying these recliners! Thanks for sharing your feedback!

Dec 28, 2022
Reviewer name: Jean
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Recliners for the Price

We were able to assemble these chairs in under five minutes. Although there is no way to control the lumbar support the cushion in the recliner supplied a nice support naturally. We found them to be very comfortable. Cons: My husband needs to put a pillow behind his head and finds the top uncomfortable, but I am ok at 5'6". Another con is the table has to be mechanically disassembled in order to store it properly.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

Hi Jean, thank you for your detailed review of the Travis Recliner! We hope you continue to enjoy your new recliner. - The Abbyson Team

Feb 4, 2023
Reviewer name: Matt W
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent chair

Chair was semi easy to assemble, it took my wife and I working together to put the back on. But other than that pretty straight forward. The only thing keeping this chair from getting 5 stars is 0 neck support. Like a lot of other reviews mentioned when you lay back your basically staring at the ceiling. I was able to fix this problem by putting a pillow under my head, which is slightly annoying. Other than that though the chair is great so far and I will update my review if anything changes or happens.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

Hi Matt! Thank you for sharing your honest feedback! We are always interested in feedback so we can improve products in the future. Enjoy your new recliner! - The Abbyson Team

Feb 2, 2021
Reviewer name: Lorraine
2 out of 5 stars
2 out of 5 stars review

Bummed

Cheap material!! I bought this theater recliner for my husband for Christmas 2019. The chair has worked great; however, by Christmas 2020, the material on the headrest had a section that has rubbed off, about the size of a silver dollar. I contacted the manufacturer with pictures and they sent a third party repair person who laughed and said he couldn’t repair it. I was contacted by Abbyson, the manufacturer, who told me it couldn’t be repaired and they couldn’t do anything about it. So if you’re ok with spending the money for a one year chair, buy it. I hoped it would have lasted longer!

Helpful?4DJTO9FJFACH13629210700
Feb 4, 2023
Reviewer name: Lindsey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chair/ difficult to return

Chair is awesome, great quality for the price. It arrived quickly. We had an issue with one of the chairs we purchased. Sams club sent a new one right away. Only issue is they use a third party for the return and they are terrible to work with! You can’t schedule the return you get a text the day or two before saying we will be there at this timeframe, most of the time it does not work and when I changed my schedule to make it work they did not show up. Sams club says there is nothing they can do about it and I have to return through them because it is a large item. I will not purchase a large online item again for this reason.

Helpful?4DJTO9FJFACH13629210700
reply from Abbyson Living

Hi Lindsey, we're sorry to hear about your experience returning the damaged chair. Sam's Club will be happy to work with you regarding solutions. Happy to hear you are pleased with the replacement recliner. Please contact our Customer Experience Team with any issues at samsclub@abbysonliving.com - The Abbyson Team

Aug 13, 2021
Reviewer name: Bummed out
1 out of 5 stars
1 out of 5 stars review

Huge Mistake

First of all it was obviously repackaged, which leads me to believe that it was a return. The table is terrible (see video), it looks like the slot you slide the table into is going to break very quickly. It’s flimsy, I t has to be defective. Next- the USB ports and one AC outlet doesn’t work. Then- the chair back will not snap into the left side connection. When I look at it, it appears to be mounted incorrectly. Another problem, because he was repackaged, it was jammed into the box. You could tell he was repackaged, but I had to damage the box to get the chair out of the box. Hopefully, Sam’s club will take the chair back at the store, because the box is too damaged to put the chair back in it. So, it will not let me upload my video to show how it’s junk. The photos hopefully show the gap between the connection on the chair and the table. That causes the table to be useless because it’s so loose- and it’s just a matter of time before the metal plate where the desk shaft slides into- it will soon just come off the chair permanently.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

Hi there, sounds like you are having trouble, we would like to help! Have you reached out to us at samsclub@abbysonliving.com? We are here to help and stand behind our products. Before you try to return, please contact us right away so we can assist! Firstly, none of our items are ever repackaged. Returns go to a separate facility, hope that clear that up! Secondly, you are able to contact SamsClub and request a pickup, so no need to take it to the store. Thirdly, we do stand behind our products, and this is a FANTASTIC item. There is a good chance that the item was damaged in transit to you, which would be a FedEx issue, not an issue with the product. Thousands of these chairs are in homes across America, and members are very happy with it. There must be assembly concerns as well, so please contact us so we can assist. We are waiting to hear from you. SamsClub@abbysonliving.com - The Abbyson Team

Mar 19, 2022
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chairs, Everything works perfect. Love them.

We love the chairs, so far everything works great on all 3 chairs we bought. They are a little slanted back. But not a big deal. It would be nice to have the leg area to go a little higher without the back going back too. But all in all, exactly as stated. Very happy with them all.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

Hi Linda, thank you for sharing your feedback of the Travis Recliner! We are always interested in feedback so we can improve products in the future. Enjoy the new recliner! - The Abbyson Team

Mar 24, 2019
Reviewer name: DP
4 out of 5 stars
4 out of 5 stars review

Tray issues

I purchased this chair a few days ago, very comfortable and well built. The tray has issues though. After using it once it looked like there was a protective plastic cover that needed to be removed. Turns out it is the coating chipping away. How can I return just the tray? I really don't want to pack up the entire chair, ship it back, and wait for a new one to arrive.

Helpful?4DJTO9FJFACH13629210700
Dec 21, 2022
Reviewer name: Barry H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So Far, So Good...

We purchased a pair of these recliners for our den to replace a pair of recliners purchased from Sam's about 10 years ago. I didn't know what to expect given the low price but all I can say is wow! What a bargain these were at $299 each! Setup was a breeze and they are very quiet when in use. The faux leather with it's slight grain give them a very rich look. To sum up, we couldn't be any happier with our purchase.

Helpful?4DJTO9FJFACH13629210700
Sep 14, 2020
Reviewer name: mrkcdj
2 out of 5 stars
2 out of 5 stars review

Deceptively UNcomfortable

Let me start by saying these chairs (I purchased two of them online) LOOK amazing. They immediately catch your eye when you enter the room. The leather feels great, they are sturdy, and the "spinnable" tray on the right arm is a very convenient feature. Unfortunately, I don't think this chair was made for people taller than 5'8". I am only 6'1", and the top of my shoulders reach the top of the chair in the chair's natural position. This means my entire neck and head have no support at all unless I want to stare at the ceiling. When I put the chair into reclining mode, it didn't get any better. With just my feet up and sitting with the back vertical, my ankles are at the end of the footrest, and when I completely recline, it feels like you are in a dentist's chair, as there is nothing to promote your head forward. You are literally staring at the ceiling. I've had to borrow my wife's travel neck pillow just to be able to watch TV. I wanted SO MUCH to fall in love with these, as I shopped around all summer before placing this order. They may be a perfect fit for many other people- just not me. I'll be returning them this week.

Helpful?4DJTO9FJFACH13629210700
reply from Supplier Response

We're sorry to hear you are not happy with your purchase. We do try to have detailed photos and information on the site so our customers know exactly what they are getting and can choose the perfect piece for their needs. If we can be of any assistance please reach out to samsclub@abbysonliving.com