[This review was collected as part of a promotion.] They’re quite a few things that I love about this mattress. I love the support that this mattress gives as well as the coldness I was hesitant about a foam mattress as my experience with the foam products retain heat but this did not retain as much heat as I thought. So far the firmness of the mattress has held up and I hope it continues to hold up long after.

[This review was collected as part of a promotion.] The Serta Luxury Hybrid 12" Mattress is a versatile option that caters to various sleep preferences with its hybrid construction of memory foam and pocketed coils. It is available in multiple firmness levels—Plush, Medium, and Extra Firm—making it suitable for different types of sleepers. The mattress offers good motion isolation, pressure relief, and temperature control, making it a well-rounded choice for both back and side sleepers. However, it might not be ideal for those who prefer a very firm surface or a floating feel while sleeping​

[This review was collected as part of a promotion.] Great value mattress, comfortable, not too hot, gives support while also letting you sink in and feel like you’re on a cloud. Only time will tell how durable it will be but I do love that the top is grey, not typical white!

I recently made the switch to a hybrid mattress, transitioning from a double that was too firm and required a memory foam topper for comfort. This new mattress is a game-changer! It strikes the perfect balance between firm and cushiony, thanks to its built-in layer of polyurethane foam. There's no need for additional cushioning – it offers optimal comfort straight out of the box. Since switching to this mattress, my sleep quality has significantly improved. I'm experiencing less tossing and turning, making it easier to fall asleep and stay asleep throughout the night. I highly recommend this mattress to anyone considering a hybrid mattress and is seeking a perfect mix of support and comfort. It truly enhances the sleeping experience!

When the commercials have the sheep. The first night I slept on my Serta icomfort cf1000 12" hybrid mattress I felt like I was counting in the sheep in heaven. Heavenly sleep is definitely what I got and continue to get. It's so comfortable and I highly recommend anyone who has restless or uncomfortable sleep to buy this. You won't regret it. I never will. Thanks Serta

Simply amazing! Who would have ever thought a mattress in a box would be fabulous??!! Not only is the mattress beautiful, but the support is wonderful. Our house is divided in the soft/firm camp and this one makes us both happy. The mattress doesn't run hot (a big concern for me!). Truly never thought we would get a mattress without trying it out first in a store, but REALLY this mattress is GREAT!

This mattress is the most comfortable mattress I've EVER had. I lost my last one in a house fire from the soot damage. I HAD to have the exact same one and searched so long to find the exact same model to replace it. Not too soft and not to firm. It's a perfect balance, good support but also soft and comfortable.

[This review was collected as part of a promotion.] I am really excited about this mattress! I think the hybrid memory foam with springs will be the best of both worlds. My daughter was wanting a queen for her first apartment and luckily this is what we received. Unfortunately she doesn't move into her apartment until August so we're leaving the mattress boxed until then. This is so incredibly convenient for moving! The box is heavy but not unmanageable and definitely will be SO much easier to move than a traditional queen mattress. So for convenience I rate this mattress highly! For comfort, I'll return with an updated review in a couple months.

We recently got this mattress for my 19-year-old son, and it has been an absolute game changer! He’s been raving about how comfortable it is, and I’ve noticed he’s been sleeping much better since we made the switch. The mattress perfectly balances firm support and soft comfort, giving him a great night's rest every time. As a college student, he spends a lot of time sitting and studying on his bed, and this mattress has been incredibly durable and supportive for both sleeping and lounging. He loves that it doesn't sink too much, and the motion isolation has been great—no tossing and turning wakes him up anymore. Overall, we're super impressed with the quality and comfort of this mattress. If you're looking for a reliable, comfortable bed for a teen or young adult, I’d highly recommend it!

[This review was collected as part of a promotion.] This mattress has been a long time coming but it was so worth it! Everything about this mattress has been great and convenient. My daughter was in need of a new mattress so this was heaven sent. It was super easy to put up ( I didn’t need my husbands help) the mattress is so comfortable and the fact no box spring is needed. This mattress in a box is extremely worth the price, comfort and stability. My daughter actually mentioned she had the best sleep in a long time. Will definitely be ordering a king size for myself.