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Customer reviews for Keter Urban 30 Gal. Outdoor Deck Box/Storage Table for
Keter Urban 30 Gal. Outdoor Deck Box/Storage Table
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4.7 out of 5 stars
stars
1,258 ratings551 reviews
  1. 5 stars83% (1,043)
  2. 4 stars9% (113)
  3. 3 stars3% (40)
  4. 2 stars2% (19)
  5. 1 star3% (43)
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Showing 141-150 of 551 reviews
May 23, 2020
Jenny
1 out of 5 stars review

I was excited to find a patio box that is the PERFECT size to store my patio chair cushions! After 2 days of rain, we took the cushions out of the box tonight for dinner on the patio, however, when the cushions were taken out, they were dripping in water. So disappointing! Unfortunately, I had no intention of returning the box so I did not keep the box it was in when I purchased it and I'm not sure if I will be able to return it. The box is a great size for 3-5 chair cushions, however, it will not work for my uncovered patio.

Helpful?4PS3LL2QQ6S013628055697
reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Jul 5, 2020
Jackie27
1 out of 5 stars review

Is 0 Stars Possible?

It does not come with any assembly directions! Brilliant! I tried looking them up online but nope they don't have them online either. I opened the 2nd box thinking this must be some error but nope that one does not have any assembly instructions either! I guess you think everyone is able to magically figure out how to put this together? Thank you for wasting my Sunday afternoon Keter. I hope the 3 cents you saved not printing assembly instructions was worth it!

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reply from Supplier Response

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Dec 29, 2022
Martha
1 out of 5 stars review

Not weatherproof …no latching system for wind

These deck boxes RUINED a number of the items stored in them. They DO NOT latch down or catch anything so the wind and SNOW just go right in them. These were actually under the eave of our home and against the house side. ABSOLUTE junk for a KETER product.

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Jul 11, 2021
MS
1 out of 5 stars review

Defective Lid

I purchased two and originally was very happy with the sturdiness of the product. Unfortunately within a few months, the latches on the lids of both boxes broke causing the top to disconnect from the base. I contacted the manufacturer, but they were unwilling to help. If only one of the lids had broken I would have understood, but since they broke on both items I believe this is part of a larger quality issue. I would not recommend this product or manufacturer.

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May 2, 2024
pat
3 out of 5 stars review

Verified Purchase

Not for storing nuts and bird seeds.

Squirrels ate a hole in it.

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Nov 2, 2022
Maria
4 out of 5 stars review

Verified Purchase

COULD COST LESS FOR THE QUALITY

this product was very easy to put together, quality was okay

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Nov 1, 2022
Pam
1 out of 5 stars review

Verified Purchase

Not impressed

Arrived chipped, thinner material than expected from Keter

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Jan 9, 2021
T Dees
3 out of 5 stars review

Verified Purchase

Ok for small storage

Small but not as sturdy as the larger boxes. A bit over priced

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Aug 6, 2024
Dottie
5 out of 5 stars review

Verified Purchase

Outside storage

Looks good, right size and. Perfect for covers can as side table

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Apr 8, 2023
CH
5 out of 5 stars review

Verified Purchase

Great deck box

It’s a sturdy deck box. Easy to assemble and a good size.

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