I was pleased with the serta mattress that we had purchased many years ago, so since it was time to be replaced I was happy to replace with the same brand. This one however came in a box and I'm not sure if that had anything to do with it but the top cotton part bunches across bed and looks messy. I thought it was a defect so I returned it for another one. The second one is even worse.

I bought this last August to replace a standard Serta mattress that came in my camper. This one is just as hard as the one that it replaced. A complete waste of money for me. My wife and I both have sore backs from sleeping on this mattress. It was listed as medium and plush but is the worst mattress that i have ever slept on. I will have to buy a good topper to help this hard mattress that I paid 600 dollars for. My last Serta for sure!

Too soft, motion transfers easily.

Excellent Bed for Spare Bedroom for guest to sleep on.

I bought the Serta Ansley Escape 12.75" Medium for my father and he sure did loved it.

Excellent quality firm sleep overall great product!

Very comfortable mattress makes for a great sleep

Well worth the money. This mattress is very comfortable, easy to set up and made very well

This is supposed to be medium firm. Feels more like soft. But we will give it a few weeks and see how it goes. Hopeful that it will be okay. 🤷‍♀️

The mattress I purchased was fine initially. After about 16 months it began to hurt my back. I called the warranty number on the tag. I tried for 4 days through chat, email, and countless phone calls and Sams Club would not honor their warranty.