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Customer reviews for ZINUS Night Therapy SmartBase Tool-Free Assembly Mattress Foundation for
ZINUS Night Therapy SmartBase Tool-Free Assembly Mattress Foundation
4.5 out of 5 stars
stars613 ratings285 reviews
  1. 5 stars73% (450)
  2. 4 stars15% (90)
  3. 3 stars4% (25)
  4. 2 stars2% (11)
  5. 1 star6% (37)
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Showing 281-285 of 285 reviews
Oct 4, 2024
Q_Dolphin
2 out of 5 stars review

Not great for your back!

After using the product for 2 years…it is not a great bed frame to use for longevity. If only a mattress on top…over time you will suffer from lots of back and hip pain. You will eventually need a plywood board for support. I would only recommend purchasing for short term use.

Helpful?17QWCUAB3WY113627515523
reply from Zinus

Hello Q_Dolphin, we're sorry to hear you were not satisfied with the Night Therapy Smartbase. While there are different preferences in choosing mattress foundations, we'd like to have the chance to understand about what happened so we can make things right. Please don't hesitate to contact us at (800) 613-1225, send us an email, or chat via zinus.com and our team members will be happy to look at options to assist you.

Feb 27, 2019
Matt is St Amant
3 out of 5 stars review

The headboard brackets are wobbly.

I just got this last night. Installation was quick and easy. My only complaint is the headboard mounting brackets are not very stiff. I had to take care when moving the bed after installing the headboard and placing the mattress on the bed. I thought the frame would get bent if I pushed to hard or fast moving the bed back against the wall. The headboard swayed a bunch. Maybe I am just a fan of the old hollywood bed frames that need a boxspring. Hollywood bed frames seem more ridged.

Helpful?17QWCUAB3WY113627515523
Oct 30, 2024
Sadie
1 out of 5 stars review

Okay for small kid

I bought this and it was good for a short term but after a while I had to use a mattress pad due to back pain. If only there was a better one to try or buy. If you have a small child it maybe okay.👍🏾

Helpful?17QWCUAB3WY113627515523
reply from Zinus

Hi Sadie, thank you for your feedback and we're sorry to hear that you're not fully satisfied with the product. We’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Aug 2, 2022
Julie
5 out of 5 stars review

Never slept better

3 nights in a row no aches no pains I can get up in the morning may sound like a joke but it's not I've already had 2 next surgeries I personally dont want to get up in the morning I'm so that comfortable

Helpful?17QWCUAB3WY113627515523
Jun 7, 2022
JG
5 out of 5 stars review

Easy to assemble

Easy to assemble. Decent storage underneath, Not heavy duty construction but worth the price, it holds a mattress just fine.

Helpful?17QWCUAB3WY113627515523