[This review was collected as part of a promotion.] I bought this in July and assembled it myself with my son over several weekends. we did have a few few issues like the concrete anchor, bolts snapped they appear to be made out of aluminum and should be made out of steel. Some of the pilot holes for the purlins did not lineup so we created our own pilot holes. But overall it’s wonderful. I enjoy sitting out in the evenings with shade and coffee on the weekend mornings.

The product itself seems to be a great product, but the included assembly through Go Configure leaves a lot to be desired. A piece was broken during transport, so I was left with a partially constructed pergola on my patio and the team on site said they had to report to their supervisor. The supervisor of the local company submitted the report and GoConfigure sends me an email saying their team had to "investigate" this which generally takes two business days, starting Friday over a Holiday weekend. When I called for more details I was told they could not give me any timeframe, because Go Configure is a separate company than Backyard Discovery (despite their name and number appearing on the cardboard boxes the pergola came in.) Backyard Discovery had previously been very helpful and so I chose to call them directly. They immediately noticed my order and prior registration and told me they would FedEx me the broken part and it would arrive in 2-4 days. Honestly I'm furious because if I had called the manufacturer the day we found it was broken I could have finished this myself and gotten to enjoy the pergola for at least half of my holiday weekend, rather than watching the pieces left in my lawn slowly kill my grass. Good product, great manufacturer service from Backyard Discovery, but terrible customer service from Go Configure.

I am not one who usually writes reviews for items that I buy. But I want anyone who is thinking about this product to feel assured it will far exceed your expectations. I am thrilled with this pergola. It has added so much to our backyard. countless compliments from everyone who sees it. the quality of the wood and fasteners is top notch. . The ease of assembly is not often found in todays products. I would highly recommend this company for their customer service is very responsive and polite.

Handyman and myself put it together in 13 hours over two days. Wife thinks it’s great. Pieces were well marked and the bags of hardware were also well marked. The only thing missing were two pilot holes but extremely minor point. Well pleased with the product.

We bought this pergola a year ago and love it. We actually bought two of them and they were very easy to connect into one giant pergola with just a few extra leftover pieces. It is very sturdy and has held up well through a Midwest winter and rainy spring. We installed our own shade sails under the pergola for added shade and it is great. Highly recommend this product. It was not difficult to put together, instructions were clear and easy to follow. My husband and I put up two pergolas slowly over 2-3 weekends, but you could do it all in one weekend if you wanted to.

Purchased several months ago and finally had the time to assemble. I hired help and it went up easily and quickly. It took 2 guys about 5 hours to assemble. It helped to have all the parts laid out. I love and plan to put shade cloth over the top for extra shade in the summer.

[This review was collected as part of a promotion.] We purchased this pergola in the spring. We had 2 smaller resin pergolas in another part of our yard that provided a climbing structure for grapevines. We wanted to move these and provide a more elegant solution. High quality materials and clear assembly instructions facilitated the construction project. We've received many complements on the end results. We are a couple of miles from the coast and In the short time we've had it it's withstood a few hefty windstorms with no issue. This Backyard Discovery 10x10 pergola more than satisfied our expectations.

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.

[This review was collected as part of a promotion.] It all started because I needed a place to mount some solar panels. Skipping ahead (past a flimsy aluminum pergola that failed in the strong winds), I came across a 12X16 cedar pergola kit that seemed too good to be true. It wasn't! So after spreading out all the fragrant cedar pieces under my carport, I set about learning how to pour cement piers so I could transform an unused portion of my backyard into a relaxing home vacation spot. The instruction book was concise and easy to follow. All of the hardware was included, even with a few spares. The wood pieces were all cut perfectly. Only a couple of the top boards were warped, but by carefully tightening their bolts all the warp disappeared. I could have easily called for replacements, but didn't need to. When I first looked at all the parts and my untidy dirt area, I was skeptical. But carefully going through the instructions I was able to build this beautiful wooden pergola for which I constantly get compliments. As you can see, I have not even built a deck or poured a slab yet, but it is already being enjoyed. Oh yes, and those 4 heavy 400 watt solar panels that started it all now rest neatly on top, providing shade and free power. It's the good life!

[This review was collected as part of a promotion.] We purchased this pergola for my mother-in-law's ADU. We hired our two contractors to assemble it and it only took 4 hours. They spent some additional time installing a cover and staining it. It looks great, provides a good amount of shade, and keeps the furniture dry. For a cover, I purchased 8mm pearlescent Polycarbonate panels and accessories. I stenciled maples leaves on top using 3 colors of rustoleum--for decoration and to provide a bit more shade. We love the results.