What a wonderful couch! It's very comfy, roomy, not too soft or too firm, and doesn’t sink in. Great for lower back & hip issues

Overall the couch is nice, but deliver was a huge pain. When I purchased the couch I was given a 12 hour delivery window, but was told when the delivery day was closer they would narrow the window down. Window was never narrowed down. I con at yes customer service and they assured me the driver would call 39 minutes prior to arrival. No phone call was made. Also couch was delivered with significant amount of dirt on the side

The fabric is soft and durable. The chaise is a great feature. It is very comfortable.

I just bought this, the cushions feel supportive enough that they should last. In response to the other reviewer, mine came with the third pillow and the hardware zipped underneath the sofa. Easy to miss, but legs and hardware to attach the chaise base are included.

Saw this couch at Sam's and had been searching for months to replace an outdated couch in our formal living room. The Elliot Reversible Sofa Chaise was the perfect fit and look! In addition, we purchased the two swivel chairs for the other side of the room which gave the entire room a new, updated, timeless look. The only question I have was whether or not we should further protect the "stain-resistant" fabric with an additional stain resistant method and if so, what is recommended? (**Additional decorative pillows are not included with couch)

I got this couch on sale for a smoking deal. It's comfy but the seat pads are a little stiff. Just needs breaking in. The best part is the water resistance we have kids and they spill my wife was scared the light couch would stain. Our kids already dropped juice on it my wife wiped it up and the spot was dry. No damp couch or stain. Would have given 5 if the seats were a little softer.

Perfect fit for home office…Great looking super super firm tho but really sturdy the ottoman does clip on…all the hardware is in a zipper underneath the couch and ottman…along with one back cushion and other 2 cushions are out in the box…overall great couch but really firm hopefully softens up

This was the perfect addition to our living room. The delivery was quick and easy. It took them no time to put it together. The couch is very sturdy and the material is thick (not cheap). The couch is firm- which I like, but it’s very comfortable and the Chaise is wide enough to comfortably relax on. I would absolutely purchase again. And have already recommended to several friends.

Have had this sofa with chaise for about a month now. It is superb!!! I love that the cushions are firm and give excellent support. Not one of those couches that you sink into and then have a hard time getting up and out of a hole. Highly recommend for seniors who need more firmness for ease of getting up & down. The fabric is soft & cozy. Sand color is a medium cream. LOVE IT!!!

It is very comfy and appears to be very sturdy. I like the texture of the fabric and the color(Sand). Some that purchase may not like this but the chaise part of the sofa can be moved left or right. I like the flexibility of that but I don't like that the part is not attached or clipped on. It's kinda just there and can be moved. Also when my package arrived and the delivery guys were setting up we noticed that my couch only had 3 back pillow cushions instead of 3 and I had to improvise with decorative pillows...not fun.