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Stearns & Foster Lux Estate Tight Top Mattress (Available in Medium and Ultra Firm)

Woke up refreshed and ready to start the day. No aching bones or soreness.

Best sleep we have ever had. Wish we had gotten it long ago.

stearnsandfoster.com

Purchased mattress about 2 1/2 years ago. It is now beginning to sag about an inch causing back pain while sleeping, but not enough for a warranty claim. For this price point, not worth the money. Will not purchase this brand again. They do not back the product.

Lasting under 3 years

Stearns & Foster

[This review was collected as part of a promotion.] My experience was unexpected. I ordered on July 4. A month later I received notice that my mattress would be delivered the next day. I was thrilled. The next day I received a call telling me that my mattress was ruined by a lift truck. So I expected that Sterns and Foster would jump on it and rush a new replacement. A month later I hadn't heard from them, not even and I'm sorry. Then I started calling and calling. They have a computerized operator that that can't answer anything, when you ask for a real person it takes three requests to get someone. Then you go on hold for twenty minutes and then they transfer you, guess what more than twenty minutes. After six weeks I get connected to their escalations team which is very good at not telling you what is going on and when to expect my purchase which was fully paid for a month before. On Sept 28 my mattress finally came without one word from the factory nor even an " I'm Sorry". Well even though I love my new mattress, I guess I'm the only one who will say , "I'm Sorry" that I didn't cancel six weeks ago. Sincerly, Phil

My experience with Sterns and Foster

Customer reviews for Stearns & Foster Lux Estate Tight Top Mattress (Available in Medium and Ultra Firm)