I carefully researched S&F and tried many different models. In the store I really loved the Lux Estate medium. The mattress I recieved had a sink hole in the middle. I quickly notified the store and they took prompt action to replace the faulty mattress. The new one I recieved also sinks much more than the store model that I fell in love with. It is better than the first one I recieved. However, I'm not up to another round of musical mattress, particularly since the second mattress is "signed" by the same person who signed the first sink hole mattress. I guess I am the chosen one that this person learns on. I'm very sure that I will be needing to replace this bed in a few short years, but when I do you can bet everything you own that it will NOT be a Sterns and Foster! Fool me once, shame on you. Fool me twice, shame on me.

From the first night we tried to sleep on our Lux Estate Pillow top firm, to the 30 th day of trial, I have experienced great discomfort and no support from the mattress. We "sunk" into the firm pillow top and found it uncomfortable -non-supportive- of my back or hips. Each night we sink into the still sunken area of the bed, which makes it difficult to change position to find some relief of my increasing discomfort. I have required physical therapy weekly to treat the increased pain in my hips and upper back, (this condition was tolerable prior to the use of the new mattress). 50% of the time I resort to sleeping on an extra mattress we have in our guest room so that I can get a comfortable sleep. Our mattress is being evaluated as defective. No matter what the determination, we are exchanging this mattress for a different Stearns and Foster mattress-not another Lux Estate Pillow top firm model.

[This review was collected as part of a promotion.] So far it has been a great experience, it's much taller than I expected which I love becoming love a tall bed. Definitely firm, I was concerned it would be too firm But it hasnt been. It's cooler Than my old pillow top but I'm sure that has something to Do with the inter workings of the bed. It's a win for me

[This review was collected as part of a promotion.] I cannot tell you how sound we sleep now, no hip or shoulder pain when we wake up. No tossing and turning through the night. Just simply falling asleep and waking up in the morning... well rested!!! I cannot recommend this mattress enough! We have already told all of our family members and anyone that is talking about new mattresses!

[This review was collected as part of a promotion.] I received the Stearns & Foster Lux Estate Soft Pillowtop in Queen in exchange for my review from BzzAgent. First, I am one to never change something I like and am comfortable with. I've had my current mattress now for 7 years and I love it and it's the best. Or so I thought before I tried the Stearns & Foster Lux Estate Soft Pillowtop mattress. This mattress is everything I could want. Let's start with its appearance. I got the Queen mattress and the color is Dark blue with 3 gray fleur de lis on it. Almost didn't want to put sheets over it with how regal it looks. It's a thick/deep mattress at about 16 inches with handles on the side to move easier. It also has a pillowtop which is a nice touch. It's smooth and silky to the touch and great quality stitching. It is a firm mattress, but with the soft pillowtop it feels really comfortable. Not so much that you sink in, but definitely enough to be enjoyable. It's not bouncy like coil mattresses and not stiff like the firm foam mattresses. As GoldiLocks would say, "it's just right". I slept on this mattress for 7 days. With this mattress I wake up feeling actually refreshed. I haven't slept a full night in I don't even know how long. Limited tossing and turning as well. Seemed to feel and stay cooler than my old mattress too. On my old mattress I had shoulder pain when I woke up. Now I'm not going to say it's gone, but 75% better for sure. My rating for the Stearns & Foster Lux Estate Soft Pillowtop mattress is an easy 10/10. Amazing product! I've already raves about it to my friends and family. My Dad is coming this weekend to try it out too. Saying goodbye to my old foam mattress and I will be investing in another for my guest room soon. It will be worth every penny!

My son owned a Cassette Luxery Ultra Plush which was no longer offered so when I called Stearns & Foster they advised me to buy the Lux Estate Pillowtop Soft. The customer service representive told me to try and find a store that carried that mattress before finalizing my order and to try it out. I found the mattress and brought my son along to see if it was comparable to his mattress and we both agreed that it was. I paid for my order and was so excited to receive it. I placed the order in mid June and it was delivered on July 3'd. The first thing that I noticed was that the mattress had a Sealy tag attached to it and I even questioned the guys who delivered it but they were unable to answer my questions. I knew that I ordered it from Stearns & Foster and they take pride on making your mattress so they say. The next thing I did was to lay on the mattress and I knew immediately that it wasn't the same that I laid on in the store. I called customer service several times and they advised me to walk on the mattress to make it softer. The next time they told me that my mattress was firm because of the temperture in my house. In the end they told me to try a featherbed to break it in and when that didn't work I bought a three inch gel mattress topper. After poor customer service I'm stuck with a mattress that cost a lot and is poor quality. My message to anyone who is considering on buying this mattress is just don't waste your money! I had a problem and customer service hung up on me several times before getting someone to help me. Because of them and their advice I have a firm mattress that I'm highly dissatisified with. I saved up to buy a mattress like my son had because I have pemanent muscle spasms but I feel like I'm laying on a brick pile. I'm using the gel topper so I can at least tolerate it. It's by far the most expensive mistake that I have ever made!!

[This review was collected as part of a promotion.] I've been sleeping on the Lux Estate Medium Pillowtop for a little over a week and love it! My husband likes his mattress on the softer side and I'm the opposite liking my mattress firmer--this was the healthy middle to both enjoy a good night's rest. The only thing that was different than I expected was the height of the mattress. It's not a deal breaker, but if you are purchasing the mattress online without seeing it in person, be sure it fits your headboard adequately. I'm redecorating our guest room and I think our future guests will also enjoy sleeping on this mattress

[This review was collected as part of a promotion.] We are so pleased with this purchase. Our sleep has improved tremendously, we wake up refreshed instead of tired, and achy. I would highly recommend this mattress for anyone looking for a great nights sleep.

Do not buy from this company Stearns and foster , they do not treat customers with dignity, I bought the foundation and a day later I called and said that I would like to return it because the bed I am going to buy will not need foundation, they said that they do not accept returns even a day after purchase and still in the plastic

I have been coping with back and hip pain for two years and realized it was my 8yr old memory foam mattress, after traveling and sleeping in hotel beds for a period of time. I decided to shop for a new bed and tried about two dozen mattresses. This particular mattress was like resting on a cloud in the showroom...and after the first night sleeping on it at home, I woke up with no back or hip pain. Now, about a month later...still pain free!! I didn't love the price, but overall worth the investment.